Key Facts

Remote From:

Iowa (USA) , Michigan (USA)

Full time

Senior (5-10 years)

English

Hard Skills

Other Skills

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Analytical Thinking
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Communication
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Problem Solving

Roles & Responsibilities

8+ years of overall IT experience with 4+ years of hands-on Microsoft Dynamics CRM experience
Experience in at least 2 full-cycle Microsoft Dynamics CRM implementation projects
Proficiency in configuring, customizing, and extending Microsoft Dynamics CRM (plugins, custom workflows, JavaScript, web resources) and CRM 2013/2015/365
Experience with CRM integrations (ERP, Outlook, SharePoint, O365, AD Sync) and data migration tools (Scribe, SSIS, or similar)

Requirements:

Work closely with business and technical teams to gather requirements, analyze gaps, and design solutions
Configure, customize, and extend MS Dynamics CRM using plugins, custom workflows, JavaScript, and web resources
Develop and maintain integrations with enterprise systems (ERP, LOB apps, Outlook, SharePoint, O365, AD Sync) and perform data migration using tools like Scribe or SSIS
Design and develop OOB CRM reports, custom SSRS reports, dashboards, and support post-go-live deployment

MDA Edge

About MDA Edge

Our objective is to establish an exceptional ecosystem by connecting individuals, technology, and prospects through the application of human intelligence.MDA Edge is a process-oriented company and our expertise lies in providing comprehensive Workforce Solutions, specifically focusing on Contingent Staffing, Bulk/Project Staffing, RPO/KPO/BPO, and Direct Hire services. We cater to a wide range of industries, including Infrastructure Consulting, Engineering Consulting, IT Consulting, Healthcare, Life Sciences, Pharmaceutical Consulting, Consumer Goods, Education, Transportation & Logistics, Media & Entertainment, Telecom, BFSI, Manufacturing, Utilities & Energies, and Corporate Recruitment. Moreover, we have developed a dedicated focus on Government Consulting.Our company prides itself on a meticulous approach, ensuring that we meet your specific needs. We have established a robust network of highly skilled professionals who are readily available to fulfill your requirements. With a strong commitment to excellence, we consistently deliver exceptional results for clients in India, Denmark, France, Germany, Ireland, Japan, Spain, Thailand, the USA, Canada and Mexico, with ongoing expansion efforts to serve more new regions in the near future.We consistently uphold the highest standards of quality by providing resources, time, and materials to design, implement, and support efficient operations for organizations. Our track record of measurable accomplishments demonstrates our commitment to cultivating a balanced work and societal ecosystem.Our continuous growth, successful customer engagements, and strong customer retention exemplify our achievements. Furthermore, our passion lies in streamlining complex business processes through the application of suitable technology, which has been integral to our success.We extend an invitation to join our dynamic workplace, offering rapid growth opportunities, excellent employee benefits, and a positive work-life balance.

Company type: Scaleup

Founded: 2018

Company size: 201 - 500

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Job description

Experience Required:

4+ years of hands-on experience with MS Dynamics CRM (total 8+ years of overall IT experience).
Experience in at least 2 full-cycle MS Dynamics CRM implementation projects.

Key Responsibilities:

Work closely with business and technical teams to gather requirements, analyze gaps, and design solutions.
Configure, customize, and extend MS Dynamics CRM using plugins, custom workflows, JavaScript, and web resources.
Develop and maintain integrations with enterprise systems (ERP, LOB apps, Outlook, SharePoint, O365, AD Sync).
Perform data migration using tools like Scribe, SSIS, or similar ETL solutions.
Design and develop OOB CRM reports, custom SSRS reports, and dashboards.
Implement CRM security models, role-based access, and best practices.
Utilize CRM Web API, OData/REST, and SOAP services for integrations.
Work on Agile (SCRUM/KANBAN) methodologies, participating in sprint planning and reviews.
Collaborate on high-level design sessions and recommend best-fit CRM solutions.
Develop and optimize .NET components (WCF, SSIS, SSRS, SQL Server) related to CRM.
Troubleshoot and resolve technical issues in CRM Online/Dynamics 365 (Entities, Workflows, BPFs, Customizations).
Ensure smooth deployment and post-go-live support.

Technical Skills & Must-Have Experience:

MS Dynamics CRM 2013/2015/365 (Configuration, Customization, Extensions)
CRM Integrations (ERP, Outlook, SharePoint, O365, AD Sync, REST/SOAP, NServiceBus)
Plugin Development, Custom Workflows, JavaScript, Web Resources
Data Migration (Scribe, SSIS, or similar tools)
CRM Security Model & Reporting (OOB Reports, SSRS)
.NET Stack (WCF, SQL Server, SSIS, SSRS)
Agile Development (SCRUM/KANBAN)

Soft Skills:

Strong communication and articulation skills.
Ability to collaborate with cross-functional teams.
Analytical mindset with a problem-solving approach.

Preferred Qualifications:

Knowledge of Sales Force Automation, Marketing Automation, and Service Management in CRM.
Exposure to best practices in CRM design and development.