Key Facts

Remote From:

Full time

English

Hard Skills

Solution Architecture OmniScript User Journey Mapping Encryption Data Masking Proof Of Concept (POC) Development Application Programming Interface (API) Application Programming Interface (API) Supplier Management Enterprise Architecture Data Security Cloud-Native Applications Technology Roadmaps Snowflake (Data Warehouse) Design Documentation Python (Programming Language) Healthcare Software Implementation Solution Architecture Informed Consent Agile Software Development Care Management Amazon S3 Informatica DevOps Benefits Realization Management Microsoft Azure Snowflake Schema Microsoft Business Intelligence AWS Cloud Services Veeva Salesforce Tableau (Business Intelligence Software) Biological Database Git (Version Control System) Informatica Medication Therapy Management Terraform Google Voice Quality Cost Delivery Customer Centricity Stakeholder Communications Cross-Functional Collaboration Presentation Training

Other Skills

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Professionalism
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Team Leadership
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Detail Oriented
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Verbal Communication Skills
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Problem Solving

Roles & Responsibilities

Salesforce Application and System Architect certification (preferred)
Extensive experience architecting Salesforce OmniStudio solutions (Integration Procedures, OmniScripts, Data Raptors)
Strong background in Salesforce Health Cloud including FHIR integrations, data privacy and security, and consent management
Experience building patient/consumer-facing technologies in regulated environments (GxP, HIPAA, GDPR)

Requirements:

Lead the architecture, design, and implementation of the Salesforce Health Cloud platform for patient services
Define architectures for large-scale Patient Support Programs, including journeys, case management, and engagement workflows
Oversee integrations with partner services (e.g., Benefits Verification, Co-Pay) and ensure compliance and security
Maintain architecture artifacts (C4 diagrams and documentation) and provide technical guidance to delivery teams

MDA Edge

About MDA Edge

Our objective is to establish an exceptional ecosystem by connecting individuals, technology, and prospects through the application of human intelligence.MDA Edge is a process-oriented company and our expertise lies in providing comprehensive Workforce Solutions, specifically focusing on Contingent Staffing, Bulk/Project Staffing, RPO/KPO/BPO, and Direct Hire services. We cater to a wide range of industries, including Infrastructure Consulting, Engineering Consulting, IT Consulting, Healthcare, Life Sciences, Pharmaceutical Consulting, Consumer Goods, Education, Transportation & Logistics, Media & Entertainment, Telecom, BFSI, Manufacturing, Utilities & Energies, and Corporate Recruitment. Moreover, we have developed a dedicated focus on Government Consulting.Our company prides itself on a meticulous approach, ensuring that we meet your specific needs. We have established a robust network of highly skilled professionals who are readily available to fulfill your requirements. With a strong commitment to excellence, we consistently deliver exceptional results for clients in India, Denmark, France, Germany, Ireland, Japan, Spain, Thailand, the USA, Canada and Mexico, with ongoing expansion efforts to serve more new regions in the near future.We consistently uphold the highest standards of quality by providing resources, time, and materials to design, implement, and support efficient operations for organizations. Our track record of measurable accomplishments demonstrates our commitment to cultivating a balanced work and societal ecosystem.Our continuous growth, successful customer engagements, and strong customer retention exemplify our achievements. Furthermore, our passion lies in streamlining complex business processes through the application of suitable technology, which has been integral to our success.We extend an invitation to join our dynamic workplace, offering rapid growth opportunities, excellent employee benefits, and a positive work-life balance.

Company type: Scaleup

Founded: 2018

Company size: 201 - 500

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Job description

Role & Responsibilities:

Lead the architecture, design, and implementation of the Salesforce Health Cloud platform for patient services.
Define architectures for large-scale Patient Support Programs, including journeys, case management, and engagement workflows.
Ensure alignment with enterprise architecture strategy and governance standards.
Translate business and technical requirements into robust architectural blueprints.
Strategize and implement integrations with partner services (e.g., Benefits Verification, Co-Pay).
Guide teams of specialized professionals to successfully deliver complex projects in the patient services domain.
Oversee implementations and integrations involving Salesforce Health Cloud, Snowflake, Informatica, AWS S3, Python, and related technologies.
Collaborate with stakeholders to capture solution requirements and resolve technical/business challenges.
Participate in supplier selection, evaluating technology solutions for fit and cost-effectiveness.
Conduct Proofs of Concept (PoCs) and present outcomes to technology and business groups.
Optimize existing solution architecture, deliver reusable services, and identify system performance or cost improvement opportunities.
Coordinate with architects, cross-functional teams, and project/delivery teams to ensure integrated, compliant solutions.
Identify and communicate risks related to business, application, and technical aspects of implementation.
Maintain architecture artifacts, C4 diagrams, and documentation, keeping all stakeholders informed of changes.
Provide technical expertise to development teams and maintain current/target-state architecture roadmaps.
Ensure protection of protected health information (PHI) through strict security and privacy protocols.
Support Agile Dev/Ops alignment with architectural compliance in patient services.
Stay updated on industry trends and recommend emerging Salesforce technologies.

Key Qualifications

Salesforce Application and System Architect certification (preferred).
Extensive experience architecting Salesforce OmniStudio solutions—proficient with Integration Procedures, OmniScripts, and Data Raptors.
Strong background in Salesforce Health Cloud: FHIR integrations, data privacy and security, consent management.
Excellent verbal and written communication skills for both technical and non-technical audiences.
Demonstrated ability to translate functional needs into technical designs aligned with business strategy.
Experience building patient or consumer-facing technologies, ideally in regulated environments (GxP, HIPAA, GDPR).
Knowledge of encryption, data masking, and anonymization techniques.
Customer-focused and detail-oriented; able to work globally across time zones.
Proven collaborative team player with high-quality delivery and professionalism.
Hands-on experience with current technology trends and standards.
Experience developing cloud-native solutions and API strategies.
Strong background with agile methodologies; direct Solution Architect experience preferred.
Bachelor's degree in a relevant field.

Nice to Have:

Understanding of life sciences/pharma data architecture requirements.
Experience with Salesforce Marketing Cloud, Veeva, Service Cloud Voice, Advanced Therapy Management.
Familiarity with AWS, Azure, and Snowflake data warehousing.
Experience creating C4 architecture diagrams and using tools like Microsoft PowerBI/Tableau.
Exposure to AI/ML capabilities and DevOps tools (AutoRabbit, GitHub, Terraform).
Experience with Informatica iPaaS.