User Experience Designer - Agency Temp

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News & World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.

Why Insperity?

Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

Summary 
This position plays a leading role in web experience usability processes and practices on multiple projects including, but not limited to, websites, software user interface (UI) and mobile experiences. Works with internal and external resources to identify, gather and integrate research topics with Insperity’s technology while balancing company goals and objectives with product usability.
 
Responsibilities 

• Conducts user research and analysis, develops actionable recommendations, and presents findings to internal and external stakeholders.

• Conducts market and user research to identify industry and emerging trends and makes recommendations on forward-looking new products and features.

• Works closely with user experience (UX) design, product management, voice of the customer, operations teams and marketing to identify research topics, conduct user research, and recommend priorities based on research findings.

• Designs testing scenarios and user studies according to research objectives.

• Conducts and reports on various types of research, including qualitative and quantitative methods for both generative and evaluative purposes.

• Identifies, analyzes, and advocates for user personas’ needs, goals, tasks, and workflows.

• Conducts usability testing both remotely and in-person.

• Drives the overall user research strategy and methods across all product lines.

 
Qualifications

• High School Diploma or equivalent is required. Bachelor’s Degree (or equivalent experience) in Interaction Design, Computer Human Interaction or a related field is required.

• Four to six years of experience in UX research, UX design, voice of the customer, or market research is required.

• Strong technical mastery of Figma + Adobe

• Demonstrated experience with UX research tools (CrazyEgg, UserTesting, Heatmaps)

• Work management platforms like Monday.com

• Experience conducting user research, usability testing and productive user feedback sessions

• Working knowledge of quantitative evaluation methods, behavioral analysis and statistics

• Ability to analyze and organize user testing data

• Experience creating annotated mockups

• Strong written and verbal communication skills with an ability to express complex research in business terms and maintain positive and effective work relations with those encountered in the course of employment.

• Portfolio required — must include visual and UX process examples

Insperity provides a reasonable range of minimum compensation. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. The range of pay for this role is:

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.