Minimum of five (5) years of residential mortgage experience (including wholesale and correspondent loan origination experience a plus)
Minimum of five (5) years of recent Ellie Mae Encompass administration experience with advanced business rules
Bachelor’s degree or equivalent experience; advanced certification in Ellie Mae Encompass preferred
Strong analytical and problem-solving skills with ability to prioritize and multi-task, excellent time management, and strong communication skills
Requirements:
Configure, maintain, and oversee the administration of the LOS (Encompass/Floify) including customization, advanced coding of business rules, custom input forms and fields, efficient user workflows, and customized reports
Review software releases and patches for the LOS to determine impact and actions needed for new features and bug fixes; monitor third-party releases for required updates
Test rules to ensure business needs are met; report and resolve defects, errors, and configuration issues; create backups and documentation for modifications and projects
Partner with the business to understand technology needs and translate them into efficient solutions; mentor Lending Application Administrators and track progress, issues, risks, and timelines
Job description
Description
Position Overview:
The key to Benchmark’s operation is the utilization of loan origination technologies such as Floify and Encompass. The Senior Lending Application Administrator is responsible for the analysis, configuration, customization, and maintenance of the loan origination system (LOS), as well as improving overall efficiency for end users. This position collaborates with line of business to implement enhancements to the LOS and external technologies.
Ideal candidates for this position have proven attention to detail, are highly analytical with the ability to solve complex business and technology problems and possesses an in-depth understanding of the mortgage industry and loan origination life cycle. Ideal candidates also have experience in working with others in a collaborative and coaching role.
Essential Functions of the Role:
Partner with the business to understand departmental technology needs and translate them into efficient solutions with timely product completion.
Review software releases and patches for the LOS to determine impact and actions needed for new features and bug fixes.
Periodically review systems for technical debt to develop and implement plans for resolutions.
Configure, maintain, and oversee the administration of the LOS including, but not limited to, customization and advanced coding business rules, custom input forms and fields, creating efficient workflows for users, customized reports, and other services.
Monitor third party releases to ensure any system updates required are identified prior to the third-party release.
Mentor Lending Application Administrators to include assisting with advanced rules as well as additional resources and plugin tools.
Test rules within the system to confirm business needs are met and report/resolve defects, errors, and configuration issues.
Create and maintain backups and documentation for all modifications and projects.
Track and communicate progress, issues, risks, timeline impacts, and other relevant information to management and team.
Other duties as assigned.
Classification: Full Time, Exempt
Essential Knowledge/Skills/Abilities:
Extensive knowledge of Encompass
Strong analytical and problem-solving skills
Proven ability to prioritize and multi-task
Excellent time management skills
Ability to work across organizational boundaries
Strong communication skills
Knowledge of software development lifecycle
Familiarity with third party Encompass solutions (DevConnect, API, TPO Connect)
Comprehensive understanding of the loan process
Experience Requirements:
Minimum of five (5) years residential mortgage experience required, wholesale and correspondent loan origination experience a plus.
Minimum of five (5) years of recent experience with Ellie Mae Encompass administration with advanced business rules required.
Education / Licensing Requirements:
Bachelor’s degree or equivalent experience required.
Advanced certification in Ellie Mae Encompass preferred.
Working Conditions:
Fast-paced environment.
Requires normal vision (corrected) both close and distant.
Requires normal hearing levels (corrected).
Requires working at a desk to use a phone and computer for extended periods of time.
Requires sitting, bending.
Works effectively with frequent interruptions.
Lifting requirements of 25 lbs. occasionally.
Minimal travel <5%.
Along with a great culture and competitive pay, full-time employees are eligible to receive additional benefits:
Medical, dental, and vision insurance
Short-term and long-term disability
401(k) and Roth 401(k) plans and Company match
Company-provided life insurance
8 paid holidays
AND MORE!
Pay: $140,000 to $160,000 annually depending on experience, with eligibility for a discretionary bonus.
