Product Manager

ABOUT METRC 

Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale.  As a Metrc Product Manager, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company. 

GENERAL OVERVIEW 

As a Metrc Product Manager, you own the end-to-end lifecycle of a Metrc software product.  You will act as a bridge between stakeholders, customers and development teams to ensure products are aligned with business cases and objectives and deliver exceptional value to users.  

KEY RESPONSIBILITIES 

• Establish a clear product vision, business case, and strategy that aligns with company objectives, competitive positioning, customer needs, and market demands. 

• Conduct market research, competitive analysis, and customer feedback to identify opportunities and validate ideas. 

• Translate concepts into detailed product requirements and specifications in collaboration with TPMs and engineering managers. 

• Lead cross-functional teams (engineering, design, marketing, and growth) to deliver high-quality products on time and within budget. 

• Monitor product performance using KPIs and analytics, driving continuous improvement and optimizing user satisfaction. 

• Own product success metrics such as adoption, retention, customer NPS, and company-defined OKRs. 

• Serve as the voice of the customer, ensuring products meet their needs and address pain points. 

• Prioritize and manage the product backlog, balancing short-term goals with long-term vision. 

• Communicate the vision and strategy to stakeholders and development teams to align expectations and ensure clarity. 

Required Qualifications 

• Bachelor’s degree in computer science, Business Administration, or a related field (or equivalent experience). 
• 5+ years of experience as a Product Manager or similar role in a software development environment. 
• Proven track record of successfully delivering software products from concept to launch. 
• Strong understanding of Agile methodologies (Kanban and Scrum) with experience managing cross-functional teams. 
• Exceptional analytical and problem-solving skills with the ability to make data-driven decisions. 
• Excellent communication, presentation, and leadership abilities. 
• Proficiency in product management tools (e.g., JIRA, Confluence, or similar). 
• Ability to manage multiple priorities in a fast-paced, dynamic environment. 

 Preferred Qualifications 

• Experience with regulated industries – including Cannabis. 
• Familiarity with UI/UX design principles and user-centered design practices. 
• Certifications such as Certified Product Manager (CPM), Pragmatic Institute Certification, and similar. 

TRAVEL?  

• This position will require frequent travel ranging from 15% of work time to 15% travel  

PHYSICAL DEMANDS AND WORK ENVIRONMENT  

• Frequently required to sit? 
• Frequently required to talk or hear? 
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard and mouse.?