Senior Analytics Engineer at Netrix Global

About The Opportunity

Netrix Global is seeking a highly experienced Senior Analytics Engineer with 5–8 years of hands-on expertise in enterprise analytics, BI architecture, data modeling, and advanced reporting solutions (not general BI reporting experience).
The ideal candidate will play a strategic role in designing scalable data solutions and transforming complex, multi-source enterprise data into actionable insights that drive profitability analysis, financial reporting, forecasting, operational performance tracking, and customer reporting across the Managed Services organization.
This role requires strong technical proficiency in Power BI, SQL, Excel, Python, Data Warehousing concepts, and Azure Cloud, along with the ability to lead BI initiatives end-to-end.
This is a remote role based in India, supporting US Business hours (partial overlap required).

How You Will Make An Impact

Data Strategy & Architecture

• Design and implement scalable BI and reporting architectures.
• Define data models (star/snowflake schemas) to support operational and customer analytics.
• Architect and optimize data pipelines integrating ServiceNow, SFTP, SQL databases, and other enterprise systems.
• Implement incremental data loading strategies (watermark logic, automation, scheduling).

Data Engineering & Integration

• Develop and optimize ETL/ELT pipelines using Azure Data Factory or equivalent tools.
• Consolidate multiple enterprise data sources into centralized reporting layers.
• Ensure data integrity, validation, reconciliation, and performance optimization.
• Improve query performance and reporting efficiency across systems.

Advanced BI & Visualization

• Design and develop executive-level dashboards using Power BI.
• Develop paginated reports for automated and scheduled customer reporting.
• Build scalable, reusable Power BI semantic models.
• Leverage advanced DAX and Power Query (M language) for complex business calculations.

Leadership, Business Partnership & Project Management

• Lead and mentor BI Analysts, ensuring high-quality and timely delivery of reporting solutions.
• Manage end-to-end BI initiatives, including requirement gathering, scoping, planning, and execution.
• Collaborate with cross-functional teams to define KPIs and reporting standards.
• Present insights, project updates, and recommendations to senior stakeholders.
• Manage stakeholder expectations, priorities, and delivery timelines across multiple projects.

Customer Reporting

• Own end-to-end monthly customer reporting for Managed Services clients.
• Standardize reporting frameworks across customers.
• Ensure timely, accurate, and automated delivery of reports.

Governance & Quality Assurance

• Establish reporting standards, documentation, and data dictionaries.
• Implement quality checks and monitoring mechanisms for BI assets.

What You Will Bring To The Table

Required Qualifications

• Bachelor’s or Master’s degree in Statistics, Mathematics, Computer Science, Economics, or related fields.
• 5–8 years of experience in Business Intelligence or Data Analytics.
• Advanced expertise in Power BI (data modeling, DAX, paginated reports).
• Strong SQL skills (performance tuning, stored procedures, complex joins).
• Hands-on experience with API integrations and enterprise data consolidation.
• Experience designing and maintaining data warehouse models.
• Exposure to Azure data ecosystem (ADF, Azure SQL, Storage, Synapse preferred).
• Strong experience in financial and operational reporting environments.
• Excellent stakeholder management and communication skills.

Preferred Qualifications

• Experience with ITSM platforms (ServiceNow) data models.
• Experience modelling:
  • Cases/ Incident/ Problem/ Change data
• Contact Center data
• SLA calculations
• Financial cost & revenue metrics
• Experience supporting executive-level and customer-facing reporting.
• Azure / Power BI certifications are a plus.

Soft Skills

• Strong analytical thinking
• Excellent documentation habits
• Ability to communicate complex data concepts clearly
• Proactive problem solver
• Comfortable working in distributed global teams

What Success Looks Like

• Clean, reliable, well-documented data marts
• Standardized KPI definitions across the organization
• Reduced manual reporting
• High trust in analytics output
• Improved performance and cost optimization of the warehouse

About Us

At Netrix Global our values are the philosophies and principles that we live by. They support our vision, help us achieve our goals and commit us to a common purpose.

We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All!

Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today’s most complex business challenges, delivering to you an integrated, optimized, and future-proof solution.

We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country’s top system integrators.
At Netrix, we’re driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction.

What You Can Expect From Us

We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment. The role can be remote/home office, with some travel required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixglobal.

To learn more about Netrix Global please go to www.netrixglobal.com