Key Facts

Remote From:

Full time

34 - 36K yearly

English

Hard Skills

Code Coverage Claims And Litigation Management Service Planning Warranty Analysis Underwriting Insurance Policies Vendor Management Construction Estimating Verification And Validation Claims And Litigation Management Help Desk Support Email Management

Other Skills

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Microsoft Word
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Microsoft Excel
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Microsoft Office
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Customer Service
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Professionalism
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Communication
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Time Management
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Detail Oriented
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Problem Solving

Roles & Responsibilities

High School Diploma or equivalent
Knowledge of insurance and warranty policies, underwriting and claim procedures (Preferred)
Strong communication and problem-solving skills
Experience in claims processing or customer service; proficient with MS Office (Word and Excel)

Requirements:

Provide inbound customer support by answering incoming calls promptly and courteously
Verify contract information and accurately enter new claims into the system based on client-specific terms and conditions; confirm coverage in accordance with policies and procedures
Review all documentation supporting the claim, including proof of ownership and parts/replacement costs; issue coverage denials or schedule a servicer as needed
Maintain an efficient, timely email box and respond to customers and vendors as appropriate; ensure quick, accurate processing of requests and claims

Pearl Insurance, a subsidiary of One80 Intermediaries

About Pearl Insurance, a subsidiary of One80 Intermediaries

Pearl Insurance, a subsidiary of One80 Intermediaries, was founded on the belief that people have a basic human need to live and work with certainty. Over 70 years later, that same belief is still the foundation of everything we do. We are a privately held insurance company with four core focuses: business insurance, personal insurance, associations, and unions. Business Insurance: We work tirelessly to help businesses or firms find the best insurance options for their industry's specific set of risks. Thanks to our relationships with a wide network of nationwide carrier partners, we can help find a policy that fits like a glove. Personal Insurance: We know how overwhelming shopping for personal insurance can be. That's why our expert representatives shop policies for our customers. We'll provide plan features and quotes from several top-rated companies so our customers can select the plan that works best for their needs and budget. Associations: We design, administer, and market insurance programs for membership organizations and associations. Through investments in technology, people, products, and services, we help our clients maintain a competitive edge. Unions: We've been providing high-quality insurance programs to union groups for 80 years. All our union-based products are competitively priced and can be paid for through payroll deduction.

Founded: 2018

Company size: 201 - 500

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Job description

We are currently seeking a dedicated and detail-oriented individual to join our team as a Claims Adjuster . In this role, you will play a crucial part in providing exceptional inbound customer support by promptly and courteously addressing incoming calls. Your responsibilities will include verifying contract information, accurately entering new claims into the system based on client-specific terms and conditions, and confirming coverage in alignment with established policies and procedures.

Your Impact:

Provide inbound customer support by answering incoming calls promptly and courteously.
Verify contract information, accurately enter new claims into system based on client specific terms and conditions and confirm coverage in accordance with policies and procedures.
Review all documentation supporting the claim, proof of ownership, and parts and replacement costs.
Issue coverage denials where appropriate or schedule a servicer as needed to handle the damages to the customer’s property.
Maintain email box in an efficient and timely manner, responding to customers and vendors as appropriate.
Assure quick, accurate and timely processing of customer requests and claims.

Successful Candidates Will Have:

High School Diploma or equivalent
Knowledge of insurance and warranty policies, underwriting and claim procedures (Preferred)Strong communication and problem-solving skills
Detail-oriented with the ability to process information accurately
Experience in claims processing or customer service (a plus!)
Must have experience with MS Office applications including Word and Excel

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.

For more information, please visit one80.com.

If you have any questions about this posting, please contact one80careers@one80.com

Pay Range:

$17.75 - $18.75 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .