About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What can you expect in a “Pricing Head (Senior Director)” role with TaskUs:
The Senior Director of Pricing will lead a Pricing team of 4-6 individuals for TaskUs overseeing the financial strategy for large-scale, complex international bids across TaskUs. You will act as a primary commercial advisor, designing sustainable pricing models that balance competitive market positioning with the firm’s long-term profitability targets.
Role
Deal Structuring: Lead the financial analysis and structuring of high-profile global deals
Commercial Modeling: Develop and manage varied BPO pricing models such as FTE-based, transaction-based, outcome-based, and fixed-fee structures.
P&L and Risk Management: Assess deal P&L, cash flow, and financial viability, highlighting potential risks throughout the entire bid lifecycle—from qualification to contract closure.
Client Negotiations: Partner with Sales and Legal to lead negotiations on commercial terms and conditions, ensuring they address client business drivers while protecting company margins.
Governance & Compliance: Oversee internal deal governance, ensuring all pricing strategies align with global policies and standardized toolsets.
Strategic Transformation: Drive initiatives to design "new-age" commercial models, incorporating automation and digital tools to enhance service delivery efficiency.
Required Skills & Qualifications
Experience: 16+ years of professional experience in pricing or finance, with a significant portion dedicated to large-scale BPO or IT services deals.
Education: Post-graduate degree (e.g., MBA) from a top-tier institution or professional certification like CA/CFA.
Commercial Acumen: Deep understanding of Managed Service Pricing, revenue recognition rules, and the financial impact of various contractual terms.
Leadership: Proven ability to mentor and guide a team of pricing analysts and managers in a fast-paced, high-pressure environment.
Tools: Expert proficiency in Microsoft Excel/Google sheet (including automation) and familiarity with pricing software and financial modeling tools.
Work Location / Work Schedule / Travel:
Work from home
Location: based out of India
Work schedule: US morning/afternoon time .
Travel: Minimal
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
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