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Director, Communications

Roles & Responsibilities

  • 10+ years of experience in communications, public relations, or corporate reputation roles
  • Strong track record in earned media, thought leadership, and executive visibility
  • Experience in highly regulated, data-rich, or complex industries; mortgage/housing industry experience required
  • Exceptional writing, storytelling, and executive-level advisory skills; proven experience leading client and crisis communications; ability to manage agencies and drive cross-functional, unified communications strategies

Requirements:

  • Own and execute the communications strategy; develop core corporate messaging, executive frameworks, and positioning; oversee high-visibility content for accuracy, consistency, and narrative alignment
  • Lead external communications and PR: manage earned media strategy, build reporter relationships and PR agency partnerships, oversee press release strategy, and lead industry award submissions; plan and execute crisis communications
  • Drive thought leadership and executive visibility: provide strategic leadership for the Market Advantage monthly report, manage spokesperson and speaker programs, build content/editorial strategy for the company podcast, and guide executive visibility across LinkedIn and industry events
  • Lead internal change communications: steer internal communications including town halls, align employees to external narratives, and support organizational transformation with clear, empathetic change communications; define and track success metrics and ensure cross-functional messaging integration

Job description

About Optimal Blue

Optimal Blue is the market leader in secondary marketing technology, data and analytics for the mortgage industry. Our platforms, insights, and connected ecosystem power confident, modern mortgage operations for lenders, investors, and partners across the housing finance landscape.

Role Overview 

The Director of Communications, reporting to the Chief Marketing Officer, is responsible for shaping, protecting, and advancing Optimal Blue’s reputation through integrated external and internal communications. This leader will champion and operationalize Optimal Blue's thought leadership efforts by transforming proprietary data, expert insights, and executive perspectives into compelling, credible narratives.

The role leads earned media, public relations, crisis communications, spokesperson programs, internal communications, and several flagship, thought leadership platforms. As a strategic advisor to senior leadership, this person ensures confident, consistent messaging across press, events, employees, owned channels, and leadership platforms. As a strategic advisor to senior leadership, this person ensures confident, consistent messaging across press, events, employees and owned channels.

The target compensation range for this position is between $150,000.00 and $175,000.00 USD per annum.

Key Responsibilities: 

Market Leadership & Strategic Narrative

  • Own and execute the communications strategy, translating market data and expertise into authoritative narratives.
  • Develop core corporate messaging, executive frameworks, and positioning that guide all external and internal communications.
  • Provide strategic oversight for high visibility content to ensure accuracy, consistency, and narrative alignment.

External Communications & PR

  • Lead earned media strategy; build and manage reporter relationships and PR agency partnerships to secure impactful coverage.
  • Oversee press release strategy to ensure purposeful, differentiated, and aligned external announcements.
  • Lead industry award submissions to strengthen brand credibility and third-party validation.
  • Direct enterprise-wide crisis communications planning and response.

Thought Leadership & Executive Visibility 

  • Provide strategic leadership for the Market Advantage monthly report.
  • Develop and manage companywide spokesperson and speaker programs.
  • Build content and editorial strategy for the company podcast.
  • Guide executive visibility across channels including LinkedIn and industry events.

Internal & Change Communications

  • Lead internal communications, including town halls, ensuring employees are aligned to the same narratives presented externally.
  • Support organizational transformation and strategic initiatives with clear, empathetic change communications.

Measurement, Integration & Leadership

  • Define and track communications success metrics using data-driven insights.
  • Partner closely with marketing leaders across functions to ensure integrated, strategically aligned messaging.
  • Oversee content development across earned media, thought leadership, internal communications and executive platforms.

Qualifications

  • 10+ years' experience in communications, public relations, or corporate reputation roles.
  • Strong track record in earned media, thought leadership, and executive visibility.
  • Experience in highly regulated, data-rich, or complex industries; relevant mortgage/housing industry experience required.
  • Exceptional writing, storytelling, and executive level advisory skills.
  • Proven experience leading client and crisis communications.
  • Ability to manage agencies, collaborate cross functionally, and drive unified communications strategies.

FLSA Designation (US Only):

Exempt

Salary Range:

The estimated base salary range for this role is $144,000.00 - $176,000.00 per year. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors, including work location, candidate experience and expertise, and other relevant considerations.

Other Compensation (US Only):

This role will also be eligible for participation in a Company profit sharing bonus plan. Sales positions may be eligible to participate in the business commission plan. Plan details will be provided to you upon hire.

Benefits (US Only):

Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).

Time off (US Only):

The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.

We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.

Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at Perseus_HR@constellationhbs.com.

NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.

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