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Field Chief Technical Officer

Roles & Responsibilities

  • Bachelor's or Master's degree in Computer Science, Engineering, or related field.
  • 10-15+ years of progressive technology leadership experience, including customer-facing roles.
  • Proven leadership of OEM-based practices or partner-led solutions with experience building and scaling a commercial solutions portfolio.
  • Strong background in cloud, data, and AI platforms, plus executive-level communication and experience with hyperscaler ecosystems and GenAI governance.

Requirements:

  • Practice Leadership and Governance: Define OEM-centric practice strategy, standards, reference architectures, and ensure consistent technical quality across engagements aligned to OEM platforms (Cisco, HPE, IBM, Microsoft).
  • Portfolio Ownership: Manage the OEM-based offerings lifecycle from concept to retirement, ensure offerings are stable, secure, repeatable, and aligned with OEM roadmaps and co-innovation.
  • AI GenAI Customer-Ready Solutions: Define standard AI solutions on OEM platforms, ensure production readiness, data governance, security, observability, and cost management.
  • OEM Partner Alignment and Field Enablement: Act as senior technical counterpart to OEM partners, align roadmaps and joint value propositions, and enable field teams and revenue acceleration.

Job description

Essential Duties and Responsibilities

Practice Leadership (OEM- Centric Practices)

  • Owns and governs individual practices, each built around strategic OEM platforms, including Cisco, HPE, IBM, Microsoft, and additional complimentary OEM’s. Technology practices include but are not limited to:

    • Enterprise Networking

    • Collaboration

    • Modern Data Center/Cloud

    • Security

    • AI

    • Managed Services and Customer Experience

  • Defines practice strategy and charter aligned to OEM capabilities and GTM priorities.

  • Leverages OEM reference architectures and services to accelerate solution creation.

  • Establishes practice standards, including:

    • Approved OEM services and patterns

    • Security and compliance baselines

    • Cost and performance guardrails

  • Builds and develop practice leadership and senior architects.

  • Ensures consistency and technical quality across all practice‑led engagements.

Portfolio Ownership (OEM-Led Offerings)

  • Maintains accountability for a market‑facing portfolio that is built on OEM platforms.

  • Owns the solutions portfolio lifecycle: Concept → Validation → Pilot → GA → Scale → Retirement.

  • Ensures each offering is:

    • Based on stable, supported OEM services

    • Commercially packaged and repeatable

    • Secure, compliant, and enterprise‑ready

  • Rationalizes the portfolio by removing low‑adoption or duplicate offerings.

  • Partners with Product and Alliances to align portfolio with OEM roadmaps and co‑innovation initiatives.

  • Maintains accurate positioning, value propositions, and differentiation against competitors.

AI & GenAI Customer-Ready Solutions

  • Ensures AI offerings move beyond experimentation into operational, governed solutions using OEM AI services, including Cisco, HPE, IBM, Microsoft

  • Defines standard AI solution using OEM platforms.

  • Ensures adoption of OEM‑supported models, tooling, and guardrails.

  • Defines production requirements:

    • Data quality and governance

    • Security and compliance

    • Observability, cost management, and performance

OEM & Partner Alignment

  • Acts as the senior technical counterpart to OEM partners and alliances teams

  • Aligns practices and portfolio to:

    • OEM product roadmaps

    • Co‑sell and marketplace strategies

    • Joint value propositions

  • Participates in OEM advisory boards, roadmap briefings, and partner programs.

  • Ensures architects and field teams are certified and enabled on OEM platforms.

Field Execution & Revenue Acceleration

  • Serves as executive technical sponsor on strategic and complex opportunities.

  • Supports sales teams in shaping:

    • Solution architecture

    • OEM platform selection

    • Business value and ROI narratives

  • Leads customer executive briefings, innovation sessions, and architecture reviews.

  • Drives expansion by aligning customer roadmaps to portfolio offerings and OEM capabilities.

Governance & Scale

  • Establishes architecture and offering stage‑gates to approve OEM usage and solution readiness.

  • Maintains a pattern and accelerator library based on OEM reference designs.

  • Ensures local and regional teams adhere to global practice and portfolio standards.

  • Captures lessons learned to continuously improve offerings and delivery efficiency.

General

  • Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

  • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

  • Supports and conducts self in a manner consistent with customer service expectations.

Supervisory Responsibilities     

                        

This job has supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Technical Requirements/Certifications   

       Equivalent combination accepted.

   Education:

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

  

Experience / Technical Requirements

  • 10-15+ years of progressive experience in technology leadership roles, including customer-facing positions.

  • Proven leadership of OEM‑based practices or partner‑led solutions.

  • Experience building and scaling a commercial solutions portfolio.

  • Strong background in cloud, data, and AI platforms.

  • Executive‑level communication and customer‑facing leadership.

  • Experience with hyperscaler ecosystems and ISV marketplaces.

  • Hands‑on exposure to GenAI platforms and governance models.

  • Industry solution leadership experience.

Physical Demands

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms.  The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance.   We value inclusion and belonging at our company. We do not discriminate based on race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.

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