Key Facts

Remote From:

Full time

4 - 6K yearly

English

Hard Skills

MPLS VPN Computer Networks Juniper Network Technologies Cross-Functional Collaboration IP Routing Project Collaboration Escalation Management Network Administration TeleCommunications Engineering Software Validation Network Architecture Network Provisioning Provider Network Management Project Coordination Business Process Improvement Network Testing Contingency Planning Conflict Resolution Client Services

Other Skills

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Troubleshooting (Problem Solving)
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Accountability
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Adaptability
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Communication
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Leadership
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Open Mindset
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Teamwork
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Politeness
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Diplomacy
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Mentorship
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Prioritization
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Problem Solving
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Innovation

Roles & Responsibilities

At least two years experience of IP services on Cisco or Juniper equipment
Excellent IP, MPLS and routing knowledge in an ISP environment
General knowledge of the telecom industry and standards; excellent English language skills (other languages a plus)
Preferably a college or university degree in a technical discipline or equivalent level of experience

Requirements:

Design, implementation, test and turn up of customer IP services (IP Access, BGP transit and MPLS VPNs) on Layer 2 and 3 in cooperation with the customer and field services teams
Technical validation of new customer IP orders
Technical point of contact for Service Delivery, Sales Engineering, Project Management and In-Country Field Engineering teams for IP service design, implementation, test and turn up
Proactively identify issues that may impact delivery timescales or quality and create contingency plans with escalation as needed

GTT

Telecommunication Services

About GTT

GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.

Company type: Large

Industry: Telecommunication Services

Founded: 2018

Company size: 1001 - 5000

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Job description

Role Summary:

This is an exciting opportunity for a skilled Network Engineer to join a team that is responsible for the customer design and logical provisioning services on a pan-European footprint, including but not limited to IP Access, BGP transit and MPLS VPNs on layer 2 and 3.
You will work alongside seasoned professionals in a multivendor environment.
The position offers full flexibility - onsite, hybrid or fully remote options and also has regular working hours (Mon - Fri), without night shifts or on call duties.

Internal Departments they will interact with:
The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality IP services to external and internal customers.

Main Responsibilities:

Design, implementation, test and turn up of customer IP services in cooperation with the customer and field services teams. This includes IP Access, BGP transit and MPLS VPNs on layer 2 and 3
Technical validation of new customer IP orders
Technical point of contact for Service Delivery, Sales Engineering, Project Management and In-Country Field Engineering teams for issues related to IP service design, implementation, test and turn up
Migration of IP customer services, in cooperation with customer and field services teams
Prompt identification of issues which may impact delivery timescales or quality
Pro-active escalation, follow-through and liaison with appropriate departments to resolve technical issues which may impact delivery timescales or quality. Creation of contingency plans to minimize such issues

Essential Criteria:

At least two years experience of IP services on Cisco or Juniper equipment
Excellent IP. MPLS and routing knowledge in an ISP environment
General knowledge of telecom industry and standards
Excellent English language skills a must, other languages an advantage

Ideal Candidate Profile:

Client Relations:
• Able to meet, exceed & differentiate between immediate vs. future needs
• Understands and follows internal processes
Teamwork
• Self-starter, accountable to colleagues and other members of the team for actions performed
• Supportive, receptive and respectful of the ideas of others
• Utilizes work and experience of others rather than reinventing the wheel
• Able to quickly assimilate new technologies and communicate information clearly to a wider audience
Innovation
• Creates ideas and applies them to current issues
• Visualizes what might or could be, considering alternatives and engaging in “what if” thinking
• Displays open mindedness and progressive thinking
Communication
• Uses tact, diplomacy and creativity to resolve conflicts
• A strong communication skill is a must
Leadership
• Mentors and guides team members
• Sets a good example for others
Preferably:
• College or University degree in Technical related discipline or equivalent level of experience (time served)