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Luxury Hotel Client Advisor with French and English (Home Office within Bulgaria)

Key Facts

Remote From: 
Full time
English, French

Other Skills

  • β€’
    Intercultural Communication
  • β€’
    Communication
  • β€’
    Active Listening
  • β€’
    Empathy
  • β€’
    Social Skills

Roles & Responsibilities

  • Fluent in French and English (B2/C1)
  • Passion for travel and desire to build a career in hospitality
  • Excellent communication skills with people and businesses from around the world
  • Ability to understand clients' needs and help them find the best offers

Requirements:

  • Communicate with clients and businesses from around the world to understand their needs
  • Help clients find the best offers and tailor recommendations for luxury hotel stays
  • Work with top clients of a 5-star hotel chain to deliver high-quality service
  • Provide customer support and guidance remotely from a home office in Bulgaria

Job description

Company Description

Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, operating in a variety of industries, from technology & travel to telecommunications, banking, and more.

For those of you who are passionate about tourism and travel, this is your chance to get closer to the global hospitality industry and work alongside a worldwide leader in luxury hotels.

Job Description

This is the perfect role for you if:

  • You love to travel and want to build a career in the hospitality industry
  • You speak fluent French and English (B2/C1)
  • You want to work with top clients of a 5-star hotel chain
  • You enjoy communicating with people and businesses from all over the world
  • You can understand clients' needs and help them find the best offers

Additional Information

What you will get:

  • Work from home
  • Competitive salary and attractive, uncapped bonus scheme
  • A wide range of benefits such as food vouchers, compliments card, free coffee, Multisport card, additional health & life insurance, discounts for your personal vacations, and many more
  • Career development opportunities in a large international company

Working Hours:
Monday to Friday: 09:00 – 22:00
Saturday to Sunday: 10:00 – 20:00

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