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Sr. Consultant – Microsoft 365 Migration Support

Job description

Job Title: Sr. Consultant – Microsoft 365 Migration Support

Experience: 5–6 Years
Employment Type: Full-time (Permanent)
Location: Bengaluru / Chennai / Gurgaon
Shift: NORAM Timings
Notice Period: Immediate Joiner / Short Notice Preferred

Role Overview

We are seeking a highly skilled Sr. Consultant – Microsoft 365 Migration Support to provide post-migration validation and client-side troubleshooting support. The ideal candidate will have intermediate expertise in Microsoft 365 workloads and strong hands-on experience in resolving complex client-side and authentication-related issues. This role requires working in NORAM shift and supporting enterprise-level migration engagements.

Key Responsibilities

Microsoft 365 Post-Migration Validation

  • Perform post-migration checks for Exchange Online
  • Validate mail flow, calendar functionality, mailbox permissions, and mailbox access
  • Validate Microsoft 365 Apps reset using Desktop Update Agent
  • Ensure Outlook profiles, Teams, OneDrive sync, and Office activation are functioning properly

SharePoint, OneDrive & Teams Validation

  • Verify SharePoint site integrity, metadata, permissions, and sharing configurations
  • Validate OneDrive configuration, folder redirection, sync health, and user access
  • Validate Microsoft Teams setup including Teams, Channels, group memberships, and chat functionality

Active Directory & Entra ID Support

  • Intermediate knowledge of Active Directory, Group Policy (GPO), SID, NTFS Permissions, and Entra ID
  • Troubleshoot user profile, login, and access-related issues
  • Validate Entra ID user objects, group memberships, and role assignments
  • Analyze Event Viewer logs, application logs, and migration logs
  • Troubleshoot authentication issues including SSO, MFA, and Conditional Access

Quest On Demand Migration Support

  • Working knowledge of Quest On Demand Machine Cutover
  • Troubleshoot pre- and post-cutover client-side issues using Quest On Demand

Power Platform Post-Migration Support

  • Verify Power Apps functionality, connectors, and permissions
  • Test Power Automate flows and resolve broken connections post-migration

Required Skills & Competencies

  • Intermediate expertise in Microsoft 365 workloads (Exchange Online, SharePoint Online, OneDrive, Teams)
  • Expert-level client-side troubleshooting skills
  • Strong understanding of authentication and identity management
  • Ability to diagnose and resolve complex migration-related issues
  • Experience in enterprise migration environments
  • Strong analytical and log analysis skills
  • Excellent communication skills to coordinate with global stakeholders

Preferred Qualifications

  • Microsoft 365 / Entra ID certifications (preferred)
  • Experience supporting large-scale tenant-to-tenant or hybrid migrations
  • Exposure to migration tools such as Quest On Demand

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