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Sr. Consultant – Microsoft 365 Migration Support

Role overview

Qualifications

  • Intermediate expertise in Microsoft 365 workloads (Exchange Online, SharePoint Online, OneDrive, Teams)
  • Expert-level client-side troubleshooting skills
  • Strong understanding of authentication and identity management
  • Experience in enterprise migration environments

Responsibilities

  • Microsoft 365 Post-Migration Validation and Troubleshooting: Exchange Online, mail flow, calendar functionality, mailbox permissions and access, Outlook profiles, Teams, OneDrive, and Office activation validation
  • SharePoint, OneDrive, and Teams Validation: SharePoint site integrity, metadata and permissions, sharing configurations; OneDrive configuration, folder redirection, sync health, and user access; Teams setup, channels, memberships, and chat functionality validation
  • Active Directory and Entra ID Support: Intermediate AD concepts (GPO, SID, NTFS), Entra ID, troubleshooting user profiles/logins/access, Entra ID user objects and group memberships, event/log analysis, and authentication issues including SSO, MFA, and Conditional Access
  • Quest On Demand Migration and Power Platform Post-Migration Support: Working knowledge of Quest On Demand Machine Cutover; troubleshoot pre- and post-cutover client-side issues; verify Power Apps functionality, connectors and permissions; test Power Automate flows and resolve broken connections post-migration

About the company

JUARA IT SOLUTIONS logo

JUARA IT SOLUTIONS

Juara IT Solutions, based in Chennai, India, is a swiftly evolving company that specializes in Managed IT Services. In recent times, the organization has witnessed remarkable expansion in a wide array of areas, including Infrastructure Services, Consulting Services, Staff Augmentation Services, Software Development, Cloud Services, and more. Our primary emphasis is on assisting clients in effectively addressing their IT needs.

Company details

Company typeScaleup
Company size51 - 200

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Job description

Job Title: Sr. Consultant – Microsoft 365 Migration Support

Experience: 5–6 Years
Employment Type: Full-time (Permanent)
Location: Bengaluru / Chennai / Gurgaon
Shift: NORAM Timings
Notice Period: Immediate Joiner / Short Notice Preferred

Role Overview

We are seeking a highly skilled Sr. Consultant – Microsoft 365 Migration Support to provide post-migration validation and client-side troubleshooting support. The ideal candidate will have intermediate expertise in Microsoft 365 workloads and strong hands-on experience in resolving complex client-side and authentication-related issues. This role requires working in NORAM shift and supporting enterprise-level migration engagements.

Key Responsibilities

Microsoft 365 Post-Migration Validation

  • Perform post-migration checks for Exchange Online
  • Validate mail flow, calendar functionality, mailbox permissions, and mailbox access
  • Validate Microsoft 365 Apps reset using Desktop Update Agent
  • Ensure Outlook profiles, Teams, OneDrive sync, and Office activation are functioning properly

SharePoint, OneDrive & Teams Validation

  • Verify SharePoint site integrity, metadata, permissions, and sharing configurations
  • Validate OneDrive configuration, folder redirection, sync health, and user access
  • Validate Microsoft Teams setup including Teams, Channels, group memberships, and chat functionality

Active Directory & Entra ID Support

  • Intermediate knowledge of Active Directory, Group Policy (GPO), SID, NTFS Permissions, and Entra ID
  • Troubleshoot user profile, login, and access-related issues
  • Validate Entra ID user objects, group memberships, and role assignments
  • Analyze Event Viewer logs, application logs, and migration logs
  • Troubleshoot authentication issues including SSO, MFA, and Conditional Access

Quest On Demand Migration Support

  • Working knowledge of Quest On Demand Machine Cutover
  • Troubleshoot pre- and post-cutover client-side issues using Quest On Demand

Power Platform Post-Migration Support

  • Verify Power Apps functionality, connectors, and permissions
  • Test Power Automate flows and resolve broken connections post-migration

Required Skills & Competencies

  • Intermediate expertise in Microsoft 365 workloads (Exchange Online, SharePoint Online, OneDrive, Teams)
  • Expert-level client-side troubleshooting skills
  • Strong understanding of authentication and identity management
  • Ability to diagnose and resolve complex migration-related issues
  • Experience in enterprise migration environments
  • Strong analytical and log analysis skills
  • Excellent communication skills to coordinate with global stakeholders

Preferred Qualifications

  • Microsoft 365 / Entra ID certifications (preferred)
  • Experience supporting large-scale tenant-to-tenant or hybrid migrations
  • Exposure to migration tools such as Quest On Demand

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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