Key Facts

Remote From:

Greece

Full time

Entry-level / graduate

Greek

Hard Skills

Automotive Engineering Call Center Experience Mobility Assistance Customer Centricity

Other Skills

•
Customer Service
•
Verbal Communication Skills
•
Organizational Skills
•
Problem Solving
•
Customer Service
•
Professionalism
•
Time Management

Roles & Responsibilities

Fluency in Slovak (written and spoken)
Nationality and native language clearly stated on the application
Strong customer service skills with a commitment to helping others
Basic technical knowledge to assist with vehicle inquiries and the ability to work independently in a remote environment

Requirements:

Serve as the voice of roadside assistance for Slovak-speaking Mercedes customers, delivering prompt, professional support on the road
Provide high-quality customer service and problem resolution to ensure customers receive timely help
Communicate clearly in Slovak and coordinate with internal teams to arrange or escalate vehicle assistance as needed
Work independently from a remote home office in Greece, staying organized and accountable

Job description

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Slovak-Speaking Roadside Assistance Agent for Mercedes, allowing you to work from the comfort of your home in beautiful Greece! In this role, you will be the voice of support for Slovak-speaking Mercedes customers who require assistance on the road. Your primary responsibility will be to provide prompt, professional, and effective customer service, ensuring that clients receive the help they need when they need it most.

If you have a passion for helping others and enjoy problem-solving in a fast-paced environment, this is the perfect job for you. Join a supportive team that values service excellence and enjoy the flexibility of working remotely!

Requirements

Fluency in Slovak (both written and spoken) is essential. You must ensure that your nationality and native language is clearly stated on your application.
Strong customer service skills with a commitment to helping others.
Experience in customer service or a similar role is preferred.
Excellent communication and problem-solving abilities.
Ability to work independently and stay organized in a remote environment.
Basic technical knowledge to assist with customer inquiries related to their vehicles.
Willingness to live and work in Greece while embracing a new culture.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...

Ready to apply?

APPLY

Share ·