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Polish-speaking Customer Service for Tobacco Dept. Work from Home in Greece

Key Facts

Remote From: 
Full time
Entry-level / graduate
Greek, Polish

Other Skills

  • •
    Customer Service
  • •
    Time Management
  • •
    Teamwork
  • •
    Problem Solving
  • •
    Customer Service
  • •
    Professionalism
  • •
    Adaptability
  • •
    Communication
  • •
    Willingness To Learn
  • •
    Proactivity
  • •
    Social Skills

Roles & Responsibilities

  • Fluency in Polish (written and spoken); nationality and native language must be clearly stated in the application
  • Strong commitment to delivering exceptional customer service
  • Ability to work independently in a remote setting and manage time effectively
  • Proactive attitude with strong problem-solving abilities and willingness to learn

Requirements:

  • Provide high-quality customer support to Polish-speaking clients via phone, email, and live chat
  • Address inquiries, handle complaints, and provide information about tobacco products while maintaining a friendly and professional demeanor
  • Document customer interactions accurately to support service improvements and collaborate with team members to resolve issues efficiently
  • Participate in training programs to stay updated on product information and customer service techniques

Job description

Patrique Mercier Recruitment ES is excited to offer an excellent opportunity for Polish-speaking individuals to join the Tobacco Department as Customer Service Representatives, with the flexibility to work from home in Greece! If you have a passion for providing outstanding customer service and enjoy assisting others, this role is perfect for you. You will support Polish-speaking customers with their inquiries regarding tobacco products and services, ensuring they have a positive and informative experience. Join our dynamic team and contribute to delivering exceptional service from the comfort of your home!


Your Responsibilities

  • Deliver high-quality customer support to Polish-speaking clients via phone, email, and live chat.
  • Effectively address customer inquiries, complaints, and provide information about tobacco products.
  • Maintain a friendly and professional demeanor during all customer interactions.
  • Document customer interactions accurately to support service improvements.
  • Collaborate with team members to enhance customer satisfaction and resolve issues efficiently.
  • Participate in training programs to stay updated on product information and customer service techniques.

Requirements

  • Fluency in Polish (both written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
  • Strong commitment to providing exceptional customer service.
  • Previous experience in customer service is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to work independently in a remote setting and manage time effectively.
  • Proactive attitude with strong problem-solving abilities.
  • Willingness to learn and adapt in a dynamic work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...

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