DataOps Engineer

👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18 000+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.

We are seeking a DataOps Engineer to support our Tech Delivery and Infrastructure Operations teams by ensuring the reliability, automation, and performance of our analytics and data platforms. The role focuses on DataOps, blending DevOps and SRE practices to sustain and optimize data environments across global business units. You will oversee end-to-end data operations, from SQL diagnostics and pipeline reliability to automation, monitoring, and deployment of analytics workloads on cloud platforms, working closely with Data Engineering, Product, and Infrastructure teams to maintain scalable, secure, high-performing systems.

Key Responsibilities 

• Manage and support data pipelines, ETL processes, and analytics platforms, ensuring reliability, accuracy, and accessibility 
• Execute data validation, quality checks, and performance tuning using SQL and Python/Shell scripting 
• Implement monitoring and observability using Datadog, Grafana, and Prometheus to track system health and performance 
• Collaborate with DevOps and Infra teams to integrate data deployments within CI/CD pipelines (Jenkins, Azure DevOps, Git) 
• Apply infrastructure-as-code principles (Terraform, Ansible) for provisioning and automation of data environments 
• Support incident and request management via ServiceNow, ensuring SLA adherence and root cause analysis 
• Work closely with security and compliance teams to maintain data governance and protection standards 
• Participate in Agile ceremonies within Scrum/Kanban models to align with cross-functional delivery squads 

• 8+ years in DataOps, Data Engineering Operations, or Analytics Platform Support, with good exposure to DevOps/SRE practices 
• Proficiency in SQL and Python/Shell scripting for automation and data diagnostics 
• Experience with cloud platforms (AWS mandatory; exposure to Azure/GCP a plus) 
• Familiarity with CI/CD tools (Jenkins, Azure DevOps), version control (Git), and IaC frameworks (Terraform, Ansible) 
• Working knowledge of monitoring tools (Datadog, Grafana, Prometheus) 
• Understanding of containerization (Docker, Kubernetes) concepts 
• Strong grasp of data governance, observability, and quality frameworks 
• Experience in incident management and operational metrics tracking (MTTR, uptime, latency) 

This position implies a working schedule that will partly overlap with US timezone. We are looking at candidates who can accommodate a schedule between 12:00pm - 9:00pm Portugal time.