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Program Director, Child Services

Key Facts

Remote From: 
Full time
English

Other Skills

  • Supervision
  • Program Management
  • Microsoft Office
  • Program Management
  • Training And Development
  • Leadership Development
  • Positivity
  • Professionalism
  • Non-Verbal Communication
  • Time Management
  • Teamwork
  • Proactivity
  • Coaching

Roles & Responsibilities

  • Bachelor’s degree required.
  • Verified 3 years of work experience as a high-performing individual contributor with exposure to leadership/management (e.g., project management, coordination, training, or leadership positions).
  • Supervisory experience preferred.
  • Valid Driver’s License and ability to meet credentialing, licensing, and privileging standards relevant to the program.

Requirements:

  • Lead a team of Youth Care Specialists delivering trauma-informed services to children and families in alignment with program goals.
  • Provide proactive coaching and regular feedback to develop direct reports and assess performance.
  • Set programmatic objectives, define roles, prioritize tasks, and ensure effective cross-directional communication.
  • Recruit, interview, and select top-tier staff for the program and conduct thorough performance assessments, addressing underperformance as needed.

Job description

Description

Get to know Thompson!


Thompson’s continuum of care encompasses three domains: prevention services, foster care, and mental health, operating across the Carolinas, Florida and Tennessee with new operations expanding into Kentucky. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. At Thompson, we live up to our values of Excellence, Innovation, Commitment, Caring and Integrity!


What will you do as a Program Director, Child Services?


As the Program Director, Child Services, you will lead a team of Youth Care Specialists, providing an array of trauma- informed services for the children and families they serve.

As Program Director, Child Services you will have the following responsibilities:

  • Will use a trauma-informed approach in their daily work and interactions with others using the principles of CARE: Developmentally Focused, Family Involved, Relationship Based, Competence Centered, Trauma Informed, and Ecologically Oriented.
  • Proactive coaching and feedback to ensure professional development and growth of direct reports.
  • Setting programmatic objectives, defining roles, and prioritizing tasks for direct reports.
  • Effective proactive communication in all directions (up, down, sideways) to ensure program needs are met.
  • Recruit, interview and selection of top tier talent for their program staff.
  • Conduct thorough and well-documented assessments of direct reports’ performance.
  • Proactively address performance issues and replace team members who consistently fall short of delivering on their objectives.
  • Create an open and trusting environment where teamwork and collaboration is valued.
  • Act as a role model across the organization for other staff regarding professionalism, positivity and teamwork.
  • Respond and address to any client/parent/guardian complains/concerns.
  • Other duties as assigned

What does this position offer?

  • Starting Pay Range: $55k-$65k annually
  • Fantastic Full-time benefits…
  • 3 weeks paid time off (PTO) first year plus 10 paid holidays!
  • Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
  • 401K Match
  • Education Reimbursement
  • Referral Bonus
  • Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure
  • Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
  • Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
  • Paid time off for volunteering in the community
  • Free EAP services
  • Mileage Reimbursement
  • iPhone and Laptop provided for eligible roles
  • Multiple opportunities for growth
  • Ongoing, structured leadership development and growth opportunities
Requirements

Minimum Qualifications/Requirements:

  • Bachelor’s degree required.
  • Supervisory experience preferred.
  • Verified 3 years of work experience as a high performing individual contributor in a related field with exposure to leadership/management experiences either through short term project management, coordination, training or actual leadership positions.
  • Displays the capacity/coachability for future growth and development as a leader.
  • Must have a valid Driver’s License and meet any credentialing, licensing and privileging standards as it pertains to the program
  • Proficient in Microsoft Office Suite application software, excellent written and oral communication skills.

You’re the right fit for the Program Director, Child Services position if…

  • You have a passion for developing and growing teams
  • You enjoy knowing you’re making an IMPACT on the lives of others
  • EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you!

If your qualifications meet the requirements of the job, and you want to be part of a winning culture, don’t delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities!


Thompson is an Equal Opportunity Employer.

Thompson participates in E-Verify


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