Italian-Speaking Roadside Assistance for Mercedes - Work from Home, in Greece

Patrique Mercier Recruitment ES is excited to present an exceptional opportunity for an Italian-Speaking Roadside Assistance Specialist to join the prestigious Mercedes team while working from the comfort of your home in Greece! In this vital role, you will provide outstanding support to Italian-speaking customers facing roadside emergencies, ensuring they receive prompt and premium assistance that reflects the luxury branding of Mercedes.

Your Responsibilities

• Deliver immediate assistance to Italian-speaking customers during roadside emergencies, ensuring their safety and satisfaction.
• Assess and diagnose vehicle issues, coordinating the necessary assistance effectively.
• Maintain clear and reassuring communication with clients throughout their experience.
• Document all customer interactions meticulously to enhance service quality.
• Collaborate with team members and service providers to offer quick and efficient solutions.
• Engage in regular training to keep up with Mercedes features and roadside assistance best practices.

Requirements

• You must ensure that your nationality and native language is clearly stated in your application. Fluency in Italian (both spoken and written) is essential.
• Strong communication skills, especially in high-pressure situations.
• Prior experience in customer service or roadside assistance is an advantage.
• Good problem-solving abilities and a basic understanding of vehicle mechanics.
• A professional, friendly demeanor focused on delivering top-tier customer service.
• Ability to thrive in a fast-paced work-from-home environment.
• A passion for cars and a commitment to providing exceptional service!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...