Client Executive

Who We Are:

Nonstop Administration and Insurance Services, Inc. is a fast-growing health insurance company committed to making high-quality, affordable healthcare accessible to everyone through our employer-sponsored solution, Nonstop Health®. Here, you’re joining more than a job—you’re part of a mission to transform how brokers, clients, and members experience healthcare. You’ll help build strong partnerships, grow our client base, and deliver exceptional service that truly makes a difference. We move fast, work efficiently, and innovate constantly—from automation to new products—so you can make an impact and help shape the future of healthcare.

What Nonstop is Looking For:

Nonstop is seeking a Client Executive who is knowledgeable of the healthcare industry, intuitive to customer needs, and understands benefit plan complexities from an employer, broker, and employee perspective to drive relevant group healthcare change.

One of Nonstop's many sources of pride is in placing a great deal of emphasis on nurturing and cultivating premium success-based customer service. The desired deliverable would be ever-evolving client and broker relationship building based on a robust understanding of our client's needs and concerns. By nature, everyone on the current Nonstop team is curious, motivated and proactive. Nonstop employees love our product, our mission, and the opportunity to lead and succeed.

Primary Responsibilities:

• Successfully renew contracts for all assigned channel clients
• Cultivate and nurture positive relationships between our clients and brokers
• Educate our client base (brokers and clients) on the Nonstop Health product
• Demonstrate expertise with both fully-insured and self-funded plan designs
• Review renewal and marketing (RFP) results and produce client-facing presentations (analytical comparisons)
• Maintain renewal project workflow by successfully collaborating with cross-functional teams and partners (internally and externally)
• Retain and cultivate a profitable book of business by owning the renewal process
• Provide timely updates to brokers and clients regarding upcoming initiatives, deadlines, topics of interest, and contracts/renewal packages
• Provide support and guidance on a variety of healthcare requirements and regulations
• Work with sales executives, implementation, and leadership to support the development of growth strategies

Qualifications:

• 5 to 7+ years of experience in medical benefits/health insurance, account management, or broker relationship management
• Licensed with the DOI to sell Accident and Health & Life Group Health Insurance required
• Experience developing strong broker and client partnerships
• Demonstrates adaptability and composure in a frequently changing environment
• Must have an analytical mindset with impressive attention to detail
• Advanced problem-resolution skills and communication abilities
• Ability to work on a team, independently, and collaborate remotely
• Experience effectively collaborating with various teams and individuals at every level of an organization
• Excellent presentation, listening skills, and strong attention to detail
• Strong work ethic and an exceptional commitment to great customer service
• Experience working with Google Suite
• Experience working with a Macbook
• Must be able to work independently and remotely in a quiet, distraction-free workspace
• Reliable high-speed internet is required
• Must be able to pass a background check
• Strong communication skills—verbal and written
• Problem-solving and critical thinking skills

Preferred Skills, Experience and Education:

• Bachelor’s degree preferred; equivalent experience considered
• Applies critical thinking and balanced judgment to solve problems and drive confident decisions
• Experience working with Salesforce and Atlassian systems preferred
• Must demonstrate proficiency in AI-driven tools and solutions to improve processes, optimize performance, and support continuous innovation

Work Environment and Essential Functions of the Job:

• Remote role with regular collaboration via video, phone, email, and messaging platforms
• Ability to travel for team meetings, trainings, or company events
• Access to a quiet, distraction-free workspace suitable for confidential work
• Reliable high-speed internet connection
• Collaborates efficiently and communicates clearly in fast-paced, cross-functional environments
• Ability to use a computer and productivity software for extended periods
• Ability to communicate clearly in both verbal and written formats
• Reasonable accommodations will be provided as needed

Why You’ll Love Working Here:

• Health, fully covered: 100% of medical, dental, and vision premiums for you and your dependents
• Fully remote position
• Technology allowance
• Flexible PTO and holidays
• Financial wellness: 401(k) match
• Make an impact: Your work truly matters every day
• Pay Rate or Salary Range $90,000 - $100,000

Employment Eligibility:

Applicants must be legally authorized to work in the United States without current or future sponsorship. Nonstop is unable to sponsor or assume sponsorship of employment visas at this time.

Nonstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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