Key Facts

Remote From:

Full time

English

Hard Skills

Angular (Web Framework) Node.js (Javascript Library) Linux Application Monitoring Information Technology Infrastructure Library Analytical Dashboard Splunk Incident Management JavaScript (Programming Language) Release Builds Grafana Engineering Documentation Log Analysis Root Cause Analysis TypeScript Problem Management Hotfix Deployment Project Runbook

Other Skills

•
Troubleshooting (Problem Solving)
•
Teamwork
•
Collaboration
•
Communication
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Problem Solving

Roles & Responsibilities

4+ years of experience in L2/production application support
Strong knowledge of Angular (frontend) and Node.js (backend)
Proficiency in JavaScript/TypeScript, Linux, and log analysis
Experience with monitoring/observability tools (Grafana, ELK, Splunk) and ITIL incident/problem/change management

Requirements:

Provide Level 2 application support for production systems
Monitor application health, logs, and dashboards
Perform root cause analysis (RCA) and coordinate with L3/development teams
Troubleshoot frontend (Angular) and backend (Node.js) issues

Kiash Solutions LLP

Human Resources, Staffing & Recruiting

About Kiash Solutions LLP

We are a staffing expert company with options to hire on C2H, Contract or Perm positions. We offer our clients to achieve their business goals with successfully outsourcing the business processes and functionalities. Our ability to offer high quality services in quick time makes us sustainable among the competitors. We believe in giving custom-fit, flexible and high quality solutions by deeply understanding the requirements. Mission- To Challenge Our Limits In Serving Our Valued Clients With The Finest Resources. We prioritize ethics more than everything else and create an environment where our employees are innovative and thrive success. Vision- An Inevitable Connecting Link Between The “Wants” And The “Needs”. We measure our success only by the value we deliver to our clients. The Quality of Staffing services. To focus on Nurturing our core values to shape our business. To let our work define our character.

Company type: Scaleup

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 51 - 200

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Job description

Job Title: L2 Support Engineer

Location: Bangalore / Hyderabad / Chennai / Remote

Work Mode: Remote

Experience: 4+ Years

Notice Period: Immediate 30 Days

Employment Type: Full Time (FTE)

CTC: Up to 17 LPA

Shift: 24x7 Support (On-call rotation)

Interview: 1 Round

Job Description

We are looking for an experienced L2 Support Engineer to provide 24x7 production support for critical applications. The role involves monitoring systems, troubleshooting issues, performing root cause analysis, and coordinating with development teams to ensure high system availability and performance.