Logo for Blackbaud

Business Portfolio Lead

Roles & Responsibilities

  • 3-5 years of experience working with Information Systems; experience with multiple systems (e.g., Gainsight, Salesforce) is a plus.
  • Strong interpersonal and communication skills; able to build strong working relationships and communicate persuasively in written and oral forms.
  • Experience leading teams through change and driving transformation in response to evolving business needs.
  • Experience with data analysis to support process definition, monitor adherence, and communicate performance results.

Requirements:

  • Provide direct advice to business leaders to influence their viewpoint on how core technology for their functional area will evolve and drive transformation, including future roadmaps.
  • Develop and decompose the core application roadmap based on IT and business strategy, translating it into phased steps to realize value.
  • Lead business analysis to design solutions, identifying process needs, gaps, and requirements, and aligning them with the strategic roadmap while maximizing user experience.
  • Oversee the development, testing, integration, and implementation of technical solutions (custom and packaged), ensuring production readiness and guiding functional leadership through technology-driven transformation.

Job description

The Business Application Portfolio Principal role is focused on understanding market trends & best practices in a functional area, working with functional leadership to identify business transformation opportunities, then bringing the business transformation opportunities and market trends together into a roadmap for a specific application (typically the primary application) for that area.   The role is then responsible for working with business leadership to develop the business case for technology changes, leading the business analysis & solution design for the technology and associated process transformation,  overseeing the solution development and deployment, and leading various functional leaders and teams through the technology transformation(s) to achieve improved business performance.

What you'll do:

  • Provide direct advice to business leaders to influence their POV on how the core technology for their functional area will evolve, driving change in their business, complex business issues in a functional area – future roadmap evolution, builds, etc.

  • Work with functional leadership to scope high priority work, identify the ROI/Business case for associated technical work; identify and articulate business benefits from changes to business processes, technology application, and data & advanced analytics.

  • Develop the application roadmap for the core application, based on both IT strategy and business strategy; decompose roadmap into phases and steps to realize value.

  • Identify specific process needs, gaps and pain points and resulting process or technical projects for a specific solution, aligned with strategic roadmap.

  • Lead business analysis to design solutions for business issues, leveraging native solution capabilities where possible in maximizing user experience.

  • Identify specific process needs, gaps and pain points, functional requirements, and resulting process or technical projects for a specific solution, aligned with strategic roadmap.

  • Oversee development, testing, integration and implementation of technical solutions for an solution area (custom solutions and packaged solutions), ensuring product runs well in production.

  • Acts as a trusted partner to the leadership of a functional area; guiding functional leadership & steering committees through the technology driven transformation efforts related to a specific product and/or process.

  • Leads Business team leads through technology driven transformation, partnering with team leads to drive transformation through business teams.


What you'll bring:

  • 3-5 years related experience working with Information Systems; experience in multiple systems a plus (Gainsight, Salesforce).

  • Strong interpersonal & communication skills: Professional and positive in interactions with others and able to build strong working relationships.

  • Ability to communicate effectively and persuasively in both written and oral forms; Effective presentation of ideas to larger groups.

  • Able to lead teams through a change in direction in response to changing work situations.

  • Able to lead effective action without having all the facts at hand

  • Demonstrates emotional control & composure even under high stress.

  • Efficiently & creatively solves difficult, complex problems that affect other groups.

  • Challenges the status quo.

  • Experience in gathering feedback and following up on action plans.

  • History and knowledge of data analysis to support proposed process definition, monitor adherence, and communicate performance results.

#LI-REMOTE

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube ​

Blackbaud is a remote-first company which embraces a flexible remote work culture.  Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype.  Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com

The starting base pay is $87,700.00 to $114,200.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

  • Medical, dental, and vision insurance

  • Remote-first workforce

  • 401(k) program with employer match

  • Flexible paid time off

  • Generous Parental Leave

  • Volunteer for vacation

  • Opportunities to connect to build community and belonging

  • Pet insurance, legal and identity protection

  • Tuition reimbursement program

Related jobs

Other jobs at Blackbaud

We help you get seen. Not ignored.

We help you get seen faster — by the right people.

🚀

Auto-Apply

We apply for you — automatically and instantly.

Save time, skip forms, and stay on top of every opportunity. Because you can't get seen if you're not in the race.

AI Match Feedback

Know your real match before you apply.

Get a detailed AI assessment of your profile against each job posting. Because getting seen starts with passing the filters.

Upgrade to Premium. Apply smarter and get noticed.

Upgrade to Premium

Join thousands of professionals who got noticed and hired faster.