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Associate Specialist STAR

Key Facts

Remote From: 
Canada, California (USA), United States
Full time
Mid-level (2-5 years)
English

Other Skills

  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Outlook
  • Communication
  • Relationship Building
  • Time Management
  • Teamwork
  • Physical Stamina
  • Social Skills

Roles & Responsibilities

  • Bachelor's Degree required.
  • At least 2 years of B2B, pharmaceutical, or medical device sales experience with documented success.
  • Strong interpersonal and communication skills with the ability to build relationships; proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
  • Valid driver's license, willingness to travel extensively, ability to operate a home office, and residency within the territory preferred; vendor credentialing compliance may be required.

Requirements:

  • Provide territory support to the STAR Surgical Specialist, Senior Specialist, and Executive Specialist; collaborate with STAR Consultant to identify targets and allocate time.
  • Develop and maintain solid relationships with existing MTF customers and targets; educate customers using clinical data and sales collateral; attend surgical cases as needed to ensure proper use of tissues/products.
  • Drive product utilization and sales within the territory; generate product use via customer champions; assist in achieving annual sales goals; manage orders and inventory (PORs, consignment audits, and returns).
  • Communicate surgical case information to the STAR Consultant; assist in driving attendance to MTF Professional Education events; complete administrative duties (expense reports) and stay current with company communications.

Job description

Overview:

MTF logo new 3

 

MTF Biologics processes tissue grafts from human donors that are used in a growing array of clinical applications – positively affecting lives across the globe. As a global nonprofit organization that saves and heals lives by honoring donated gifts and serving patients, we collaborate with the medical, scientific, as well as organ and tissue donation communities. 

 

Our goal is simple–do what's right for patients, surgeons, tissue donors, and their families through our guiding principles.

 

The overall responsibility of the Associate Specialist is to provide territory support to the STAR Surgical Specialist, Senior Specialist and/or Executive Specialist in assigned territory.

Responsibilities:
  • Works collectively with STAR Consultant to determine who to target and where to best spend time
  • Works to develop solid relationships and rapport with both existing MTF customers as well as targets
  • Develops strong knowledge of MTF tissue forms and uses Prof Education and clinical data appropriately to develop solid MTF champions
  • Attending surgical cases, sometimes with short notice, as assigned by Star Consultant to assure tissues/products are used appropriately by end users in the operating room.
  • Provides instruction to OR staff/surgeons on proper preparations and utilization of allografts during surgery.
  • Generate use of products by utilizing customer champions and by educating customers with provided sales collateral and clinical papers.
  • Assist STAR Consultant in achieving annual sales goals for territory.
  • Penetrate target accounts and use proper sales skills including but not limited to probing, supporting evidence and closing
  • Assist in inventory management, including consignment audit reporting
  • Responsible for POR's including ordering inventory for cases, obtaining purchases orders for grafts used and completing return process for unused inventory.
  • Form effective relationships with surgeons, nursing personnel, materials management staff, purchasing personnel and other allied surgical administrative staff at hospital and surgery centers.
  • Display strong product line knowledge and product features and benefits. Attains and maintains proficiency in surgical procures and OR protocols.
  • Communicates pertinent information from surgical cases attended to STAR Consultant.
  • Assists in driving attendance to MTF Professional Education events
  • Obtains purchase orders for products and submit orders to Consultant Support from assigned accounts.
  • Completes administrative duties on time including expense reports within required time for submission.
  • Stays current with company communications through the use of technology which includes but is not limited to email, voicemail, conference calls, and meetings. 
Qualifications:
  • Bachelor's Degree Required
  • Must have at least 2 years business to business, pharmaceutical or medical device sales experience
  • Documented sales success in both generating new sales and maintaining existing business in accounts. Demonstrated interpersonal skills including the ability to build relationships.
  • Enable to openly communication with both sales prospects and corporate management.
  • Must be a self-starter with strong time management and planning skills and teamwork skills. Demonstrated proficiency in PC applications including Microsoft Word, Excel, Outlook, & PowerPoint. Ability to maintain a home office and use personal automobile to travel extensively.
  • Ability to work independently or in teams.
  • Licensed driver with recent model year vehicle that is well maintained and insured.
  • Prefer residency within the geographic boundaries of the sales territory.
  • Must be willing and able to be compliant with any and all Vendor Credentialing requirements including, but not limited to, all required vaccinations.
  • Must be able to stand for long periods of time in an operating room environment or at a tradeshow
  • Overnight travel may be required. Some travel during evenings and weekends as needed.
  • Must be able to travel extensively by car, plane, and train throughout the United States.
Benefits Information:

At MTF Biologics we provide comprehensive benefits and resources to support our employees physical, emotional, and financial health.

  • 4 weeks Paid Time Off (PTO)
  • Paid Holidays
  • Medical, Dental,  Vision Insurance and Prescription Drug Insurance
  • 401K plan with company match
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Adoption Assistance
  • Voluntary Benefits (e.g., Pet Insurance, Legal, home and auto insurance)
  • Sword Health (at home Physical Therapy)

 

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