Training & Implementation Specialist - Western Japan

DentalMonitoring is a rapidly expanding MedTech scale-up. We are currently seeking talented individuals to join our team!

🦷 What is the added value of DentalMonitoring’s solutions for its clients? 🦷

• Our SaaS monitors and optimizes orthodontic treatment for doctors and patients alike using our app and patient platform
• DentalMonitoring brings the first AI-driven technology in the oral healthcare space
• With more than 300 filed patents on our technology, we are leading an entire industry in how we approach the orthodontic experience
• Our handy tool, the Scanbox Pro™, helps to easily detect intraoral observations
• Their patients smile again 😁
• If you are a Marketing Manager with a minimum of 5-10 years experience, the following may interest you!

📌 The Training & Implementation Specialist (ISP) Role 📌

• Onboarding new customers and creating custom workflows tailored to the needs of each office
• Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
• Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard 
• Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
• Acting as a technical bridge between the customers and DentalMonitoring platform
• Supporting and attending local trade shows
• Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
• Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
• Traveling up to 60% to train and support in person office implementation

⭐ You will be successful in this role if ⭐

• You have 5+ years of experience in dentistry and/or orthodontics or equivalent degree
• You have excellent understanding of the consultative/solution sales approach 
• You have consultative, training and implementation experience 
• You have the ability to build and maintain partnerships with internal and external clients 
• You have high level of IT/computer science knowledge computer science and a strong interest in new technologies 
• You have the ability to act diplomatically, demonstrate listening skills and empathy 
• You have the ability to influence and provoke changes in clients' way of thinking 
• You have the ability to prioritize tasks, organize and prioritize priorities 
• You are proactive
• You are independent, enthusiastic, and curious 
• You are a self-starter, possess a can-do mindset
• You have team spirit 
• You have good critical thinking and innovation 
• You have excellent writing and analytical skills 
• You have excellent interpersonal and relationship-building skills 
• You have the ability to solve problems quickly and efficiently 
• You are native of Japanese and understand English

💡 It would be fantastic if

• You have experience in a startup or scaleup environment
• You have some clinical experience

✨ Our Work Environment ✨

 At DentalMonitoring, our employees thrive because :

• We are collaborators! It is a core value, and our team of researchers, doctors, developers, salespeople, and all of our stakeholders work together to put our customers first!
• DentalMonitoring is a diverse, multicultural company: you can find more than 35 nationalities throughout our teams
  
  

📍 Location: Remote (Western Japan such as Osaka, Hyogo, Hiroshima or Okayama region) 

DentalMonitoring is an equal opportunity employer and offers an intercultural and inclusive workplace. The diversity of our teams is one of our strengths. We work every day with more than 35 nationalities in different countries all over the world. We welcome and encourage applications from people with disabilities. We are committed to providing appropriate accommodation.