eCommerce Integrations Engineer

Jellycat is a privately owned design-led, gift brand headquartered in London. We create innovative luxurious products in the soft toy, accessory, baby and book categories that are loved around the world. We have an established and growing global customer base and we work with our partners to maximize the potential and reach of Jellycat throughout, sharing joy as we go!

As we continue to grow throughout North America, we continue to develop and improve the presence and awareness of our brand.

This position will be fully remote, but must reside within the Eastern Time Zone.

We’re hiring an eCommerce Integrations Engineer to own and scale the integrations that power our DTC commerce ecosystem. This role is responsible for designing, building, and maintaining reliable data flows between Shopify and our core systems — including ERP, Akeneo PIM, CMS, search & merchandising tools, loyalty platforms, Amazon Seller Central, and downstream analytics systems. 

This is a hands-on, systems-focused role ideal for someone who loves solving complex data and integration problems in fast-moving eCommerce environments.

You'll be:

• Owning end-to-end eCommerce integrations across Shopify and our broader commerce stack, including legacy BigCommerce integrations and SAP.

• Designing and maintaining order, inventory, product, pricing, and customer data flows between systems.

• Building and supporting integrations with:

  • ERP (orders, fulfillment, inventory, financials)

  • Akeneo PIM (product data, attributes, taxonomy)

  • CMS platforms

  • Search & merchandising tools

  • Loyalty, CRM, and marketing platforms

• Monitoring integration health, data quality, and system reliability.

• Troubleshooting and resolving data sync issues, delays, and failures.

• Partnering with eCommerce, Operations, Finance, and Product teams to support business workflows.

• Documenting integration logic, data mappings, and operational runbooks to support supportability and knowledge sharing.

• Improving scalability, observability, and error handling across all integrations.

• Supporting new system implementations and platform migrations.

You'll have:

• 5+ years of experience in systems or integration engineering

• 3+ years working with eCommerce platforms (Shopify strongly preferred)

• Hands-on experience integrating ERP systems with eCommerce platforms (Microsoft Dynamics experience a huge plus)

• Direct experience with PIM systems (Akeneo preferred)

• Strong understanding of APIs (REST/GraphQL), webhooks, and data synchronization patterns

• Experience with iPaaS / middleware platforms or custom integration services

• Solid grasp of order lifecycle, inventory management, and product data models

• Experience working with JSON, data transformations, and mapping schemas

• Comfortable working cross-functionally with technical and non-technical teams

Nice to have:

• Familiarity with Amazon Seller Central integration or iPaaS solutions

• Search & merchandising integrations (Constructor preferred)

• Loyalty and CRM integrations 

• Experience in high-growth or omnichannel DTC brands

• Experience supporting international or multi-warehouse operations

Our Perks & Benefits:

• Discretionary Bonus - All employees are eligible for a discretionary annual bonus based on the success of the company.

• Medical, Dental, Vision and other Benefits - Jellycat offers medical coverage through Blue Cross Blue Shield of MN (along with a generous employer Health Savings Account contribution), dental coverage through Delta Dental of MN as well as vision coverage through VSP. Jellycat also offers company paid Short Term Disability, Long Term Disability, Basic Life Insurance, and the opportunity to elect additional voluntary life insurance.

• 401(k) - Eligible for Safe Harbor 401(k) Plan with 100% employer match up to 5% and immediate vesting.

• Paid Time Off (PTO) - Jellycat offers up to 30 days of combined vacation and sick time at the start of each calendar year.

• Employee Assistance Program - Committed to the health and wellbeing of all our employees, we offer a comprehensive and confidential support program.

• Regular Social & Team Events - We have a very imaginative and active social committee who meet regularly to put on events that help us mark special occasions and celebrate our successes as a team.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Compensation:

• $85k - $100k