Manager, Systems Engineer

VitalSource®, is hiring a Manager of Systems Engineering to contribute to our Engineering team located in Raleigh NC, Chicago IL, Franklin TN, or Boston MA (preferred locations). Applicants outside of these preferred locations will still be considered.

Take the lead on the systems that power VitalSource. As a People Manager for Systems Engineering, you’ll guide a talented team responsible for keeping our platform fast, secure, resilient, and ready to scale. You’ll collaborate across Engineering, elevate how teams work with shared systems, and champion continuous improvement. From exploring emerging technologies to shaping the Systems Engineering roadmap, this role blends technical leadership with strategic impact—driving innovation that supports VitalSource’s mission and growth.

Key Responsibilities:

• Collaborates closely with engineering leadership on releases, technical concerns, and system performance and security.

• Responsible for the overall Engineering process of team.
• Communicates, manages, coordinates, and assigns tasks to team members.
• Communicates clearly with project stakeholders on project roadmaps, delivery goals, impediments, delays, or issues.
• Coordinates with other engineering leadership as needed to integrate, deploy, and operate services.
• Has a deep understanding of technology architecture, Infrastructure as Code, systems, security models and VitalSource business models to support team services.
• Manages on call rotations as needed.
• Advocates on behalf of team members by securing adequate resources for success.
• Leads and develops a Systems Engineering team through coaching, mentoring, and ongoing professional development

Required Qualifications:

• 5 years previous work experience in technical leadership with large-scale, growing systems.
• 5 years of experience in examining and re-engineering operations and procedures, formulating goals, and developing and implementing new strategies and procedures.
• 5 years of experience in the preparation and development of reports, briefings, and other technical documents.

Salary Range: $148,000 to $175,000

What We Offer:

• Culture: Collaborative, Inclusive, and Mission-driven. 
• More in your pocket: Competitive base salary and a strong variable component.
• We take care of all aspects of our people: Generous, well-rounded benefits such as Medical, Vision, Dental, Life, Disability, Critical Illness, Accident, FSA, HSA, ID Protection, Pet and Legal Insurance 
• Retirement: 401K match up to 5%.
• We support our families: 12 weeks of paid parental leave.
• Continued education: Use our tuition reimbursement program.
• The Importance of Balance: Start at 4 weeks’ vacation, 12 sick days, 11 company holidays, and 3 personal days.
• Flexibility: Flexible work schedules and remote capabilities (by team) - feel free to skip the commute and hit your deadlines from home.
• Wellness: Opportunities for fitness challenges and rewards.

Who We Are:

VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at http://get.vitalsource.com/  and follow us on LinkedIn.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish