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Customer Engagement Specialist

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
70 - 120K yearly
English

Other Skills

  • Self-Motivation
  • Rapport Building

Roles & Responsibilities

  • 2–3 years of B2B outbound, quota-carrying sales experience
  • Strong hunter mindset with comfort handling rejection
  • CRM experience (Salesforce preferred)
  • Coachable, competitive, and self-motivated

Requirements:

  • Make high-volume outbound cold calls to new business prospects
  • Re-engage existing customers to identify expansion or upgrade opportunities
  • Navigate gatekeepers and confidently engage decision-makers
  • Document activity and outcomes in Salesforce or a similar CRM

Job description

Customer Engagement Specialist (CES) – 100% Remote

Base Salary: $70,000–$80,000
Total Compensation Potential: $100,000–$120,000
Location: Remote
Recruiter: Eagle Staffing Company (on behalf of our client)

About the Role

Eagle Staffing Company is recruiting a motivated Customer Engagement Specialist (CES) for a high-growth organization. This is a 100% remote, phone-based, outbound sales role ideal for a true hunter who enjoys prospecting, cold calling, and building pipeline—without closing deals.

This role offers strong earning potential, clear expectations, and long-term stability for sales professionals who value mastery and consistency.

Key Responsibilities

  • Make high-volume outbound cold calls to new business prospects

  • Re-engage existing customers to identify expansion or upgrade opportunities

  • Introduce products at a high level and assess interest and timing

  • Navigate gatekeepers and confidently engage decision-makers

  • Qualify leads based on established criteria (timing, budget, decision-maker access)

  • Document activity and outcomes in Salesforce or a similar CRM

  • Submit qualified leads to senior sales consultants for follow-up

  • Maintain consistent daily activity and follow-up cadence

Qualifications

  • 2–3 years of B2B outbound, quota-carrying sales experience

  • Strong hunter mindset with comfort handling rejection

  • Experience selling a tangible product preferred

  • Backgrounds from Paycor, Paycom, ADP, Xerox, Cintas, or similar a plus

  • Strong phone communication and rapport-building skills

  • Coachable, competitive, and self-motivated

  • CRM experience (Salesforce preferred)

Why Join

  • 100% remote role

  • No closing pressure—focus on prospecting and qualification

  • Competitive base salary plus commission

  • Structured environment with clear expectations

  • Opportunity for long-term growth and stability

Impact

The Customer Engagement Specialist is a critical driver of the sales pipeline, creating first impressions, opening doors, and fueling revenue growth.

Customer Engagement Manager Related jobs

Other jobs at Eagle Staffing Company *𝟮𝟭𝟱-𝟯𝟰𝟮-𝟮𝟬𝟵𝟯* info@eaglestaffing.net

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