Manager, Partner Success

Job Purpose:
 

The Senior Manager - Partner Success will develop and oversee a group of Learning Partners who provide strategic learning and training services to end customers within Learning Community. In this role, The incumbent will manage all aspects of Vendor Learning Partner Programs, including: new partner recruitment, monitor partner adherence to program requirements, manage day-to-day partner requests, assist with partner support during the authorization and legal agreement process, provide partner training and enablement, connect partners with engagement opportunities, oversee the Vendor Learning Partner business model transformation, as well as monitoring partner success and overall program effectiveness.

The Manager has P&L responsibility for the business.

Responsibilities:

• Vendor Management, Partner Management & Leading a team driving Business objective for the business.

• Experience in managing P&L with the focus on driving profitable business

• Own Renewal Rates on Subscription for the Current Qtr & drive increase in renewal rates.

• Own ALP market development fund to drive ALP Activities & Events across GEO’s

• Plan sales strategies, assign regional sales target per region & monitor performance of teams with reach activity & parameters planned

• Establish and maintain on-going Learning Partner relationships with ATC: Principals, Stakeholders, and Affiliated Instructors

• Assist Learning Partners in the development of annual business plans to support Vendor goals, ensure partner’s successful delivery of learning and training services in support of customer adoption

• Develop adequate Product and Program subject matter expertise to support Learning Partners

Knowledge, Skills and Experience:

• 10 to 15 Years of relevant work experience is required.
• 3 to 5 Years of experience directly managing / supervising employees is required.
• Bachelor's Degree required​ 
• Master's / Post graduate Degree is preferred
• Able to execute instructions and to request clarification when needed.
• Able to demonstrate complex problem solving, critical thinking, and decision-making.
• Understand, communicate, and collaborate effectively with people across various identities.
• Able to converse and write effectively in English and other local / regional language.
• Able to create and conduct formal presentations.
• Able to interact effectively with higher levels of management (managers & above)
• Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to adjust readily to change and adapt as needed.
• Able to collaborate and build solid, effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
• Able to quickly learn/adapt to new systems and technology.

 
Working Conditions:

• Professional, office environment.
• Remote / Work-from-home.
• Local (in-country) travel required.
• Frequent Travel Required (25%).

TD SYNNEX Statements:

TD SYNNEX is committed to the full inclusion of all qualified individuals. As part of this commitment, TD SYNNEX will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your recruiter

TD SYNNEX is an Equal Opportunity Employer- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At TD SYNNEX we embody our shared values of Collaboration, Accountability, Integrity, Excellence and Inclusion. Our organization strives to provide a diverse and inclusive environment for all our colleagues, company and community.

Key Skills

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.