This is a remote position.
Job Description
Key Accountabilities:
Purpose of the role: Your primary focus will be to drive the strategic direction for our tech records team,
customer group, airlines and lessor markets, optimise asset management processes, and enhance both
employee and customer experiences. You will design and implement solutions that contribute to business
success and build a high-performing team to meet current and future customer needs.
1. Strategic Leadership & Business Alignment
âDevelop and execute a clear strategic vision for a team to deliver the Technical Records Compliance,
Digitalization, and Asset Management services, aligning with company and customer goals.
âDrive innovation in asset lifecycle management, optimizing processes for airlines, lessors, and MROs.
âCollaborate with organizational leaders to integrate business objectives into the Digital Engineering
Services Team framework.
âCoordinate with internal and external stakeholders to optimize digital workflows and compliance
processes.
2. Product & Process Optimization
âIdentify and implement digital solutions to improve efficiency in records management and compliance
processes.
âSupport product teams in designing data-driven solutions that enhance the customer experience.
3. Team Leadership & Project Management:
âLead, mentor, and manage a team handling asset management, digital migration, end-of-lease
transitions, daily records quality checks and technical records compliance audits as per IATA
standards.
âAllocate tasks, monitor progress, and ensure timely and accurate completion of projects.
âTrain and develop team members on regulatory compliance, digitalization processes, and quality
control standards.
âDevelop talent through training, mentorship, and skill-building initiatives in team.
âPartner with the Training Manager to enhance the team’s technical and compliance capabilities.
4. Process Improvement & Digital Solutions Integration:
âWork with the digital solutions team to enhance automation and efficiency in records auditing and
migration.
âIdentify areas for improvement in workflows and implement best practices for compliance and data
management.
âStay updated on industry trends, regulatory changes, and advancements in digital aviation solutions.
5. Client & Regulatory Liaison:
âAct as the primary point of contact for airline clients, MROs, and lessors regarding records
compliance, digitalization, and records management.
âEnsure that all digitalized technical records meet the regulatory standards of EASA, FAA, and other
relevant authorities.
âProvide reports and insights to clients on compliance status, digital migration progress, and records
quality performance.
6. Resource & Risk Management
âOptimize resource planning to align with project demands and future growth.
âIdentify and mitigate risks associated with the projects and service provided.
âEnsure cost-effective, high-quality service delivery that meets regulatory and contractual obligations.
Who you will be working with: • Collaboration is a key value and enabler of success in the business.
âTechnical Managers, Team/Project Leads
âExternal Clients (Only if required)
âProduct Support & Innovation Team
âCommercial, IT, HR, Finance & Operation Team (Only if necessary)
Requirements
We would be happy if you had:
Industry Experience: 7+ years in aviation technical records, asset management, technical services, with at
least 2 years in team management roles. Expertise in asset lifecycle management, lease agreements, redelivery
processes, and technical records compliance audits is essential.
Educational Background: Bachelor's degree in Aeronautical/Aerospace/Aircraft Maintenance Engineering.
Technical Skills: Expertise in aircraft technical records, maintenance and asset transition, complemented by
practical experience in on-site project management for lease return and/or aircraft acquisitions. Experience to
work on M&E system like AMOS, Trax, Maintenix, etc. Prior experience with flydocs system is desirable.
Leadership and Project Management: Proven ability to lead large, cross-functional teams and manage
projects focused on cost efficiency, process improvement, and quality assurance.
Strategic and Analytical Skills: Strong analytical mindset for managing asset performance and navigating
complex negotiations.
Power Skills: A customer-centric approach, exceptional collaboration skills, entrepreneurial spirit, and
continuous learning attitude.
