About the Company
Achieve Test Prep's mission is to make higher education more accessible and affordable for working adults. Achieve offers live, online instruction, 1-on-1 tutoring and mentoring, and flexible course schedules that empower non-traditional college students to test out of college credits and earn higher level professional licenses.
The Trainer works with department leaders and subject matter experts. Continuously improves and develops training materials to help improve overall performance. The Trainer also shares responsibility for auditing calls and accounts, and collaborates closely with Operations for process clarification and updates.
Proficiency with Google Apps (Google Sheet, Google, PowerPoint)
Excellent communication skills
Comfortable talking in front of a group as well as one-on-one with an individual
Able to give and receive feedback effectively
Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention)
Demonstrates a positive “can do” demeanor, has fun and gains energy from working with others
Professionalism and takes direction well; organized, displays sound judgment, has solid problem-solving, and critical thinking skills
Strong organizational, multi-tasking and time management skills
Maintains expert-level knowledge in departments to evaluate and propose action steps to improve processes
Act as Subject Matter Expert for our products and best practices of use
Create and maintain training materials
Facilitates and delivers training sessions
Facilitates learning solutions, preparing plans according to department needs and providing a high-impact, interactive environment
Encourages participation and builds learner motivation during sessions
Collaborates with the training manager to assess, design, develop and maintain training solutions and components
Provides reporting to department and training management
Identify training needs by evaluating strengths and weaknesses
Direct structured learning experiences and monitor their quality results
Communicates effectively and proactively with subject matter experts and department leaders
Ensure deliverables are completed in scope and on schedule
Assists in measuring the effectiveness of learning
Measures the impact of his/her development efforts
Identifies areas for cross-training and support and implements the training to support the objective
Assist in updating of SOPs
Maintains records for training programs, including evaluations, employee participation, and LMS records
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Achieve Test Prep
Achieve Test Prep
Achieve Test Prep