Senior Manager Industrial AI

WHAT YOU WILL DO

• Partner with the Vice President to define and evolve the industrial AI services strategy, aligned with Hitachi's AI vision and Flexware's Smart Manufacturing service portfolio
• Design industry-specific industrial AI service offerings in collaboration with vertical industry leads, addressing use cases such as predictive maintenance, quality optimization, process control, digital twins, and autonomous operations
• Identify market opportunities and competitive positioning for industrial AI services
• Evaluate and recommend industrial AI technology vendors and strategic partners

• Lead senior-level consulting engagements, including industrial AI strategy development, maturity assessments, roadmap creation, and business case development for manufacturing clients
• Direct industrial AI implementation projects encompassing data strategy, architecture design, technology selection, solution configuration, and deployment
• Build and maintain trusted advisor relationships with C-suite and senior operational leaders at client organizations
• Ensure delivery excellence, client satisfaction, and successful business outcomes across all engagements

• Drive revenue growth through active pursuit of industrial AI opportunities with new and existing clients
• Lead proposal development, client presentations, and commercial negotiations for complex service engagements
• Build and manage sales pipeline, forecasting, and account planning for the industrial AI service line

• Manage, mentor, and develop a team of industrial AI consultants and technologists
• Establish quality standards, methodologies, and best practices for industrial AI engagements
• Manage project staffing, resource allocation, and team utilization
• Recruit and onboard talent to scale the industrial AI practice

• Manage revenue targets and profitability metrics for the industrial AI service line
• Develop pricing strategies and commercial models for consulting and implementation services
• Optimize service delivery efficiency and margin performance

• Develop and publish thought leadership content including whitepapers, case studies, and articles on industrial AI topics
• Represent Flexware at industry conferences, client events, and speaking engagements
• Contribute to marketing materials and intellectual capital that differentiates Flexware's industrial AI capabilities

• Identify opportunities to evolve services into product or managed service offerings, collaborating with Flexware's product development and managed services teams
• Support industrial AI initiatives across JR Automation and Hitachi portfolio companies
• Build ecosystem partnerships with AI technology providers and complementary service firms
  

WHAT YOU MIGHT HAVE DONE BEFORE

• Bachelor's degree in Engineering, Computer Science, Data Science, or related technical field; advanced degree (MS, MBA, PhD) preferred
• 10+ years of professional experience with a combination of management consulting, industrial AI/digital transformation implementation, manufacturing operations leadership, and industrial automation
• Minimum 5 years in management consulting, with experience at senior levels
• Minimum 5 years of hands-on experience with industrial automation, AI, machine learning, or advanced analytics in manufacturing or industrial operations settings
• Proven track record managing teams and delivering complex projects from strategy through implementation

• Deep understanding of industrial AI use cases including predictive maintenance, quality prediction, process optimization, digital twins, computer vision, and autonomous operations
• Knowledge of Industry 4.0 frameworks, smart manufacturing concepts, and digital transformation methodologies
• Knowledge of AI/ML technologies, platforms, and deployment architectures (edge computing, cloud, hybrid)
• Familiarity with industrial systems including SCADA, MES, historians, IoT platforms, and OT/IT integration
• Understanding of data engineering, MLOps, and model lifecycle management in production environments

• Experience working with manufacturing or industrial operations clients across process, discrete, or hybrid environments
• Expert understanding of manufacturing operational challenges, KPIs, and value drivers
• Knowledge of operational technology (OT) and IT/OT integration challenges and solutions
• Familiarity with industrial automation systems including PLC, SCADA, DCS, MES, AMRs, and historians

• Exceptional problem-structuring and analytical skills with ability to synthesize complex information
• Outstanding communication and presentation skills, with demonstrated ability to engage C-suite executives
• Strong business acumen including financial modeling, ROI analysis, and commercial strategy
• Proven ability to develop compelling proposals, business cases, and client-facing materials
• Track record of successful business development and client relationship management

• Experience building, managing, and developing high-performing teams
• Executive presence with ability to build credibility with senior stakeholders
• Collaborative mindset with proven ability to work across organizational boundaries
• Entrepreneurial orientation with comfort in ambiguous, rapidly evolving environments
• Strong project and program management capabilities

Preferred Qualifications

• Experience with Hitachi technologies or in organizations with similar manufacturing/industrial focus
• Background in industrial engineering, process engineering, or manufacturing operations
• Certifications in AI/ML, data science, or project management (PMP, Lean Six Sigma, etc.)
• Published thought leadership or speaking experience at industry conferences
• Experience building or scaling service practices or consulting practices from early stages
• Prior P&L or business unit management responsibility
• Demonstrated proficiency leveraging generative AI tools to enhance productivity, including experience establishing best practices for responsible AI tool usage within professional services terms

Work Environment & Travel

• This is a remote position with flexibility to work from anywhere within the continental United States
• Periodic travel to Flexware headquarters in Fishers, IN is expected
• Travel to client sites is expected at approximately 30-40% depending on project assignments

If you’re interested in this role, we’re excited to start a conversation with you! Please reach out to Lindsay Imhoff at [email protected]. Your inquiry and conversation will be treated with confidentiality, and we will not share your information with others.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.