Dental Network Recruiter Support Specialist

As the Dental Network Recruiter Support Specialist you will play a critical role in enhancing the performance and efficiency of the recruitment team by providing data-driven insights, ensuring high-quality lead management, and maintaining the integrity of recruitment-related data systems. This position helps to accelerate the recruitment process by equipping recruiters with accurate, actionable information to make timely and informed decisions.

You Are

• Able to communicate in a professional and sales-oriented manner
• Excellent with written and oral communication skills
• Naturally analytical
• A strong critical thinker with excellent listening skills
• Excellent with attention to detail
• Able to work in a fast-paced, data-focused environment with cross-functional teams
• Someone with a great work ethic and capacity for issue resolution

You Will

•  Analyze and scrub lead data to ensure accuracy and completeness before routing to recruiters.
• Extract and synthesize data from multiple sources (e.g., field staff reports, termination reports, Netminder, P&R systems, and termination data) to support recruitment strategies.
• Perform research on providers in areas from different sources and present clean presentable information to recruitment staff
• Format and load lead data into the Source of Record (SOR) and configure appropriate task sets for recruiter workflows. Call providers to get any missing documentation to ensure a complete contract
• Communicate with providers regarding their contract and status
• Confirm newly contracted providers signed the state appropriate agreement
• Work closely with Provider Network Recruitment to communicate and follow-up on missing contract elements
• Track the life cycle of the contract ensuring completion once the provider has completed application, following up on any delays with the processing team
• Deliver accurate, complete contract packets to the Provider Relations Administration for final processing.
• Input contract data into provider databases while ensuring the accuracy of the data
• Submit complete and accurate contracts to Provider Relations Administration for processing
• Work closely with the recruitment team for any field preparation including conferences and events by preparing mailings, shipping logistics, contract support, as well as data support while they are in the field, not limited to verifying provider status.
• Perform other duties and projects as required

You Have

• Minimum associate’s degree, bachelors preferred or equivalent work experience
• 2-3 years related experience, preferably in the insurance industry, a professional health office, and/or in an analytics driven administrative assistant role.
• Strong data and analytical background
• Proficient in Excel, CRM platforms, and data visualization/reporting tools (e.g., Tableau, Power BI, etc.).
• Strong Microsoft Office skills

Location/Travel

This role is remote, preferably either PST or CST zone hours, with occasional quarterly travel to the nearest Guardian Life hub/Office.

Salary Range:

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.