Senior QA Engineer

About Super.com

We started Super.com to help maximize lives–both the lives of our customers and the lives of our team – so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.

We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.

About the Role:
We are looking for a Quality Assurance Engineer with a strong background in data validation to join our team. You’ll directly contribute to Super.com’s growth and success by validating that our solutions meet design specifications and requirements. You will advocate for our customers and help us build amazing experiences and value into our products. You’ll participate in fast-moving Agile teams, helping to both develop and implement test scenarios and test strategies in aid of our engineering releases. You’ll provide manual testing and QA guidance for multiple product verticals and projects. You will lead testing efforts for your assigned areas and partner with stakeholders to iteratively improve processes and outcomes. You will provide guidance to junior team members and help elevate the work of those around you. You will co-own operational metrics for both your immediate and extended teams. You will work hands-on with our test automation, partnering with engineers to build, maintain, and execute high quality automated test cases. And you will help ensure that our products and experiences meet the highest quality for our customers.

About the team

The mission of the QA Team at Super.com is to improve the quality of our product and to ensure that any issues are quickly identified & addressed. Our QAs support multiple mission-aligned teams to ensure that their work meets our high quality standards. QAs are embedded within teams and work closely with engineering, product, and design. When they aren’t validating releases, QA Team conducts exploratory testing, writes automated tests, and works to improve the team’s process and capabilities.

What you’ll be working on:

• Identify test requirements from product specifications and design docs in order to create high quality test cases

• Help the team with the creation of test strategies, test plans, test cases, and examination of test results

• Coordinate closely with Product Managers, Developers, Data Specialists, and key business partners to understand how data flows through our systems and ensure its integrity.

• Troubleshoot problems, log defects in JIRA, and drive those defects to prompt remediation

• Oversee the timely and correct resolution of all active defects in your assigned areas

• Investigate automation results, identify issues in automated tests, and help fix broken automated tests

• Perform root cause assessments on defects and implementing solutions to prevent recurrence

• Define and gather key metrics around software testing activities

• Effectively communicate test activities, tasks, and status

• Partner closely with stakeholders to ensure alignment on goals and transparency on progress

• Coordinate and perform Exploratory Testing Sessions to test JIRA stories, bugs, and regression activities

• Play an active role in daily scrums, weekly sprint refining sessions, and all sprint rituals for each of your Mission Aligned Teams

• Ownership of Functional and Regression testing for your assigned areas

• Operate as an SME for the product workflows and behaviors in your areas of ownership, helping assist teammates across functional disciplines

• Help drive process improvements, identifying weaknesses in current processes and implementing improvements in partnership with stakeholders

• Contributing to our automated test cases, ensuring they are well-written and aligned to our documented test cases

Our Technology

• We use a state of the art architecture powered by Node and Python microservices and React frontends

• We use Postgres for storage, Redis for caching, and Snowflake for our data warehouse

• We use Gitlab for version control and CI/CD, and our infrastructure is hosted on AWS, making use of Kubernetes, RDS, etc

• We invest heavily in monitoring and automated alerting using Datadog

• We use Amplitude, Hotjar, and LogRocket for client-side metrics and experimentation

• We use Material-UI and maintain our own component library, using Figma for mock-ups

• We integrate with a multitude of third-parties to support our compliance, risk, and security policies

What we’re looking for:

• 7+ years in Software Quality Assurance

• Demonstrable qualification in writing high-quality test cases and defects

• Strong background in formal test planning

• Clear understanding of the Software Development Life Cycle

• Strong background in testing data

• Demonstrable experience working with Net Suite

• Experience working in fast-moving, Agile environments

• Excellent English verbal and written communication skills

• Strong coding skills in Java, Javascript/TypeScript, or C#

• Demonstrable experience working with Playwright, Selenium or Webdriver-based automation frameworks

• Strong service testing experience

• Demonstrable experience automating service test cases

• Demonstrable experience working with SQL or similar database technologies

• Highly motivated with a strong sense of ownership

• Ability to work independently and deliver excellent results

• Team player - works well with different roles and teams

• Have a strong background in Agile testing principles

• Possess the knowledge to analyze and address intricate problems

• Demonstrable experience writing, debugging, and maintaining automated test cases

• Expertise with test case management systems and defect tracking tools

• Deep understanding of key quality metrics

• Critical thinking, attention to detail, and proven success in problem solving

• Proven experience to work through ambiguity and change

• Strong mentorship and teaching skills to help grow junior members of the team

• Strong stakeholder management

• Strong risk analysis experience

Bonus points for:

• Experience with the Jira defect management system

• Experience with the GIT software revision control system

• Experience in Financial Tech, Online Travel, E-commerce

• Experience testing mobile applications

• Experience with release management tasks and systems

• Experience testing web services (both manual and automated)

We’ve got you covered:

At Super.com, we believe in supporting our team so they can thrive—both at work and in life.

• Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.

• Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.

• Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things.
  Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan.

• Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one.

• Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.

At Super.com, we are proud to leverage cutting-edge artificial intelligence (AI) technology to make our hiring process smarter, faster, and more inclusive. By integrating AI tools into our recruitment, we enhance our ability to identify top talent efficiently while promoting fairness and consistency for every applicant.

Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify your Talent Acquisition Partner.