Key Facts

Remote From:

Pakistan

Full time

Mid-level (2-5 years)

English

Hard Skills

Other Skills

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Quality Assurance
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Accountability
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Adaptability
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Communication
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Teamwork
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Detail Oriented
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Presentations

Roles & Responsibilities

Bachelor's degree in Computer Science, Information Technology, or a related field
Strong understanding of Salesforce CRM platform and configurations (Sales/Service Cloud) with solid SFDC admin skills
3-4 years of experience in manual software testing, preferably with Salesforce CRM
Knowledge of the Software Development Life Cycle (SDLC), agile methodologies, and tools such as Jira and TestRail

Requirements:

Collaborate with developers, business analysts, and product owners to understand requirements and provide QA feedback; participate in QA operations and suggest improvements
Plan, document, and execute test objectives, strategies, and detailed test cases and scripts (including regressions) for Salesforce/enterprise applications; maintain comprehensive test documentation
Identify, document, and report defects with steps to reproduce and severity; manage test data and ensure data integrity for testing
Contribute to QA process improvements, participate in peer reviews and post-mortems, support onboarding and knowledge sharing, and be available for standups and ceremonies

Motive

About Motive

Motive builds technology to improve the safety, productivity and profitability of businesses that power the physical economy. We serve more than 120,000 businesses, across a wide range of industries including construction, field service, agriculture, trucking and logistics, delivery, and more. At Motive, we are committed to building a company that creates products customers love and fostering a culture that enables people to do their best work. We are looking for people from all backgrounds who want to make an impact on the millions of businesses that power the physical economy. Please visit gomotive.com or email us at feedback@gomotive.com for more info.

Company type: Large

Founded: 2018

Company size: 1001 - 5000

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Job description

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

Location: Hybrid (Islamabad /Lahore )

Who We Are:

Motive is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads.

Motive is built on four foundational attributes; Own It, Less but Better, Build Trust, and Unlock Potential. This has taken our company to great heights, including being recognized by Fortune for Best Workplaces, Forbes Best Startup Employers, and Comparably for our Best Global Culture, Sales Team, Leadership Team, Career Growth, and CEO for Diversity. We’re proud to receive an employee net promoter score of 63 (according to Comparably) which places Motive in the top 5% of companies with 4,000 employees or more. Motive is built on four foundational attributes; Own It, Less but Better, Build Trust, and Unlock Potential. This has taken our company to great heights, including being recognized by Fortune for Best Workplaces, Forbes Best Startup Employers, and Comparably for our Best Global Culture, Sales Team, Leadership Team, Career Growth, and CEO for Diversity. We’re proud to receive an employee net promoter score of 63 (according to Comparably) which places Motive in the top 5% of companies with 4,000 employees or more.

About the Role:

As a Salesforce QA Tester, you will be responsible for evaluating and testing Salesforce and enterprise applications & configurations to ensure they meet the required standards of quality and functionality. You will collaborate with cross-functional teams, including developers, administrators, and product managers, to identify and resolve defects and improve the overall user experience.

What You’ll Do:

Collaboration: Work closely with developers, business analysts, and product owners to understand requirements and provide feedback during the development process. Participate in the upkeep of QA operations & suggest improvements where needed
Test Ownership (Planning, Documentation, Execution etc): Collaborate with product owners to define test objectives, strategies, and test plans for Salesforce projects. Create & timely execute detailed test cases and test scripts (inclusive of applicable regressions) based on business requirements to verify the functionality, performance, security, and usability of Salesforce / enterprise applications. Maintain comprehensive test documentation. Aim to achieve a high defect density in the lower environments & take measures & ownership to hedge against leakage
Defect Identification: Identify, document, and report defects and issues in a clear and concise manner, including steps to reproduce and severity assessment
Test Data Management: Manage and maintain test data, ensuring data integrity and relevance for testing purposes
Quality Assurance: Participate in enhancing the overall quality assurance process, including improvements to the testing process, test automation efforts, and the implementation of best practices
Review Process: Conduct peer reviews of checklists. Participate in post-mortem/root cause analyses for production bugs and share key insights to prevent future occurrences
Continuous Development: Take ownership of personal performance & development goals. Participate in knowledge sharing activities, including onboarding of new team members & delivering demos on completed projects
Availability: Be available for standups & misc business calls / scrum ceremonies during the scheduled timing (typically early PST hours)

What We’re Looking For:

Bachelor's degree in Computer Science, Information Technology, or a related field is a must
Strong understanding of Salesforce CRM platform and configurations (Sales & Service Cloud) with solid SFDC admin skills
3-4 years of experience in manual software testing (preferably with a focus on Salesforce CRM)
Passion for QA & Strong understanding of the Quality Assurance concepts & processes
Attention to detail and solid documentation & communications skills. This includes clear, concise & comprehensive test planning, case creation, defect reporting and collaboration with cross-functional teams
Knowledge of software development lifecycle (SDLC), agile methodologies & relevant tools (eg Jira, TestRail etc.)
A team player who can step in, take ownership & adapt to a dynamic and fast-paced work environment
Knowledge of CPQ, Zuora, Boomi and Netsuite are a plus
Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder) are a plus
Experience with automation, i.e. playwright / selenium is an advantage (nice-to-have)

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

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