Key Facts

Remote From:

India

Category: SAP Functional Consultant

Freelance

Expert & Leadership (>10 years)

English

Hard Skills

SAP ERP SAP CRM SAP ERP SAP ERP SAP Implementation Gap Analysis Service Planning Customer Complaint Resolution Category Management SAP CRM +13 more

Other Skills

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Communication
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Training And Development
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Solutions Focused
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Analytical Thinking
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Problem Solving

Roles & Responsibilities

10+ years of overall SAP experience in functional/technical/user roles
Strong SAP IS-U/CCS CRM functional expertise with deep integration to SAP ERP
Excellent customer-facing and soft skills with a solution-oriented mindset and ability to manage multiple initiatives
Experience in SAP CRM configurations, requirements gathering, testing, and startup support across implementation projects

Requirements:

Analyze business requirements and perform fit-gap analysis to determine required configuration and development items
Configure SAP systems to support business requirements using the Web UI Configuration toolset
Lead SAP CRM implementation activities including requirements gathering, configurations, testing, and startup/support
Perform functional analysis and testing for SAP Portal and SAP CRM; provide user training and assist with pre-sales activities

PradeepIT Consulting Services Pvt Ltd

About PradeepIT Consulting Services Pvt Ltd

Join PradeepIT: Innovating Information Technology and Solutions We pride ourselves on delivering exceptional results in the digital era of Information and Technology. With a track record of successful projects across offshore, nearshore, and onshore locations, we've built a clientele spanning 3 continents and 100+ companies. Our 380+ successful projects reflect our commitment to excellence. At PradeepIT, we prioritize the satisfaction of our resources, followed closely by meeting the needs of our clients and partner companies. Our service offerings include Outsourcing, Managed Services, Recruitment Process Outsourcing, Customer Relationship Management, Web Designing & Development, Content Development, and E-commerce Management. We specialize in SAP S/4 HANA, SAP Customer Data Cloud (Gigya), SAP CPQ (Calliduscloud), SAP Customer Experience, Mobility, Android, iOS & Hybrid development for native application developments. Our core value of "Join As Employee With Us And Grow Up As Entrepreneur" drives our mission. We proudly introduce our venture companies: 1. HG Infotech Pvt Ltd 2. Beli Brother Consulting Pvt Ltd 3. Involvemind 4. Stackglobe 5. Prastuti Consulting 6. Khahara Consulting 7. Thinkhigh And many more to come in the near future. We invite you to be part of our clients' success stories by adopting the latest technology and continually improving processes. If you'd like to learn more about us or have specific questions, visit www.pradeepit.com, call us at 08047363377, or email info@in.pradeepit.com. Let's work together on your next project!

Founded: 2018

Company size: 51 - 200

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Job description

Job Description:

SAP CRM Functional Consultant

10+ years of overall SAP experience in a functional/technical/user role
Must have a good understanding of business processes, particularly Utility Industry shared services.
Must have excellent customer-facing and soft skills, solution-oriented, looking for win-win opportunities.
Must have experience in managing multiple initiatives.
Analyze business requirements and perform fit-gap analysis to come up with required Configuration and Development items.
Configuration of SAP system to support business requirements using Web UI Configuration tool set.
Strong SAP- ISU/CCS CRM Functional and configuration problem-solving skills.
Five+ years of experience in the SAP Module CRM deep understanding of the integration to the SAP ERP
Experiences in implementation projects, requirements taking, SAP CRM configurations, testing, and start-up support.
Functional analysis and testing (SAP Portal / SAP CRM)
Communication, training, assistance to users (internal/external) and pre-sales
In-depth knowledge of SAP CRM Service Module, CRM sales and marketing, and Interfaces with ECC Good understanding of cross-domain functionalities, dependencies, and cause-effect fundamentals
Sales contracts, quotations, and sales order document type, item category, and item category determination
Transaction Settings for Service Order Processes, Service Order Quotations, Service Plans, Service Confirmation, Service Contracts, Service complaints and returns.