Key Facts

Remote From:

Full time

English

Hard Skills

Cloud Computing Digital File Management Taking Meeting Minutes Tool Management Engineering Documentation Social Media Management Sensitive Security Information Outbound Sales Skills Task Management Presentation Training Marketing Collateral Email Management Online Communication Organizational Structure

Other Skills

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Microsoft Office
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Calendaring
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Data Reporting
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Customer Service
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Non-Verbal Communication
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Multitasking
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Time Management

Roles & Responsibilities

High school diploma or equivalent; Associate's or Bachelor's degree preferred.
Proficient in Microsoft Office Suite (Word, PowerPoint, Excel) and experienced with Google Docs and cloud services.
Excellent verbal and written communication skills; highly organized with strong multitasking abilities.
At least two years of related experience (administrative/assistant or customer service); able to work nights, weekends, extended hours, and holidays as needed; self-directed and able to work without supervision.

Requirements:

Answer and direct phone calls, manage emails and correspondence, and provide customer-service support.
Prepare, organize, and maintain databases and reports; manage filing systems and document records.
Create PowerPoint presentations and materials; research sources for presentations.
Schedule meetings, manage calendars, book spaces, and coordinate logistics.

Job description

We are looking for a responsible and resourceful virtual assistant to join our team. Working remotely, or onsite you will organize and update files, answer calls and emails, and assist in creating presentations, sales materials, technical documents and installation and usage instructions for our family of products. The ideal candidate should be tech-savvy, able to communicate through multiple channels, and super organized.

Virtual Assistant Duties and Responsibilities

Answer and direct phone calls; organize correspondence and answer emails
Prepare and organize databases and reports
Manage social media accounts and replies
Handle confidential employer and client information
Take notes or transcribe meetings
Schedule meetings and arrange employers calendar; schedule meeting spaces and conference rooms
Present excellent customer-service skills to customers and clients
Manage filing systems, update records, and organize documentation
Prepare and create PowerPoint presentations and materials as needed; research materials and sources for presentations

Virtual Assistant Requirements and Qualifications

High school diploma or equivalent; Associate or Bachelors degree preferred
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
Experience with Google Docs, cloud services, and other technology tools
Knowledgeable in technology to communicate via computer, smartphone, or text
Highly organized and able to multitask and work well with fast-paced directions and instructions
Able to manage time effectively and efficiently
Able to organize and manage large amounts of files, tasks, schedules, and information
Self-directed and able to work without supervision
Excellent verbal and written communication skills
Strong customer service and presentation skills
Able to work nights, weekends, extended hours, and holidays as needed
Two years previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred.