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Media Search Analyst - Malay (MY) | Remote

Role overview

Qualifications

  • Full professional fluency in English and Malay.
  • Must be living in Malaysia for at least 1 year.
  • Own an Apple device and an Apple ID email.
  • Strong attention to detail and excellent communication.

Responsibilities

  • Evaluate various task types, including Music and Video judgments, within different media domains.
  • Utilize online tools to assess the intent and accuracy of user queries.
  • Apply market knowledge and follow guidelines to determine the relevance and intent of task information for your market.

Key facts

  • Remote from: Malaysia
  • Freelance
  • English

Other skills

  • Internet Research
  • Computer Literacy
  • Detail Oriented
  • Communication

About the company

TELUS International logo

TELUS International

Customer Experience & Contact Centers

Company details

IndustryCustomer Experience & Contact Centers

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Job description

Join Our Team as a Media Search Analyst in Malaysia!

Do you have a passion for Music, Video, and Apple products? We have an exciting remote opportunity for you! As a Media Search Analyst, you'll play a crucial role in improving Siri, the Music App, Video App Store, and HomePod experiences. With flexible hours and the convenience of working from home, this role offers you the chance to contribute to a global tech giant.

WORK LOCATION: Malaysia

WORK HOURS: Flexible hours and schedule

LANGUAGES REQUIRED: Malay, English

Key Responsibilities:


  • Evaluate various task types, including Music and Video judgments, within different media domains.

  • Utilize online tools to assess the intent and accuracy of user queries.

  • Apply your market knowledge, following provided guidelines, to determine the relevance and intent of task information for your market.


Requirements:

  • Full professional fluency in English & Malay is required

  • You must be living in Malaysia for at least 1 year

  • Familiarity with Apple products, must currently own an Apple device

  • Must have an email address associated with an Apple ID

  • Strong attention to detail and excellent communication are essential

  • Ability to work independently and flexibility to new techniques/processes

  • A keen interest in Internet research

  • Access to a broadband internet connection, computer, and necessary software (provided at your expense)

  • Preferred level of education/certification - High School degree or higher (Further opportunities may arise to contribute to other tasks on a freelance basis)

  • Successful completion of online evaluations demonstrating the ability to follow guidelines



Whats next?

If this sounds like a role youd be interested in taking on, please apply below.

https://jobs.telusinternational.com/en_US/careers/PipelineDetail/Media-Search-Analyst-Malaysia/51533



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates.


If you are unsure as to whether a job offer is legitimate, please contact us at TI_AICommunitySupport@telusinternational.com for confirmation.



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Marcus Rivera

Chief Revenue Officer

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