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Media Search Analyst Italy (German Language)

Role overview

Qualifications

  • Full professional fluency in English; German language proficiency required.
  • Residence in Italy for at least 1 year.
  • Familiarity with Apple products; must own an Apple device and have an Apple ID email address.
  • Strong attention to detail, excellent communication skills, and ability to work independently with flexibility to adapt to new techniques and processes.

Responsibilities

  • Evaluate various task types, including Music and Video judgments, across different media domains.
  • Utilize online tools to assess the intent and accuracy of user queries.
  • Apply market knowledge and follow provided guidelines to determine the relevance and intent of task information for the target market.

Key facts

  • Remote from: Italy
  • Part time
  • English, German

Other skills

  • Internet Research
  • Detail Oriented
  • Communication

About the company

TELUS International logo

TELUS International

Customer Experience & Contact Centers

Company details

IndustryCustomer Experience & Contact Centers

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Job description

Do you have a passion for Music, Video, and Apple products? We have an exciting remote opportunity for you! As a Media Search Analyst, you'll play a crucial role in improving Siri, the Music App, Video App Store, and HomePod experiences. With flexible hours and the convenience of working from home, this role offers you the chance to contribute to a global tech giant.

Key Responsibilities:

  • Evaluate various task types, including Music and Video judgments, within different media domains.
  • Utilize online tools to assess the intent and accuracy of user queries.
  • Apply your market knowledge, following provided guidelines, to determine the relevance and intent of task information for your market.

Requirements:

  • Full professional fluency in English & German is required
  • You must be living in Italy for at least 1 year
  • Familiarity with Apple products, must currently own an Apple device
  • Must have an email address associated with an Apple ID
  • Strong attention to detail and excellent communication are essential
  • Ability to work independently and flexibility to new techniques/processes
  • A keen interest in Internet research
  • Access to a broadband internet connection, computer, and necessary software (provided at your expense)
  • Preferred level of education/certification - High School degree or higher (Further opportunities may arise to contribute to other tasks on a freelance basis)
  • Successful completion of online evaluations demonstrating the ability to follow guidelines
    
    You can register here: https://telusinternational.headway.ai/searchResults/REQ_ID_3807/?org_id=db86d242-c618

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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