Logo for Techison LLC

Customer Service Representitive (Remote Job)

Role overview

Qualifications

  • High school diploma or equivalent required
  • 2+ years of customer service experience, preferably remote
  • Excellent communication, problem-solving, and CRM skills
  • Ability to work independently and in a team environment

Responsibilities

  • Respond promptly to customer inquiries via phone, email, and chat
  • Resolve complaints with empathy and professionalism
  • Process orders, track deliveries, and ensure timely fulfillment
  • Maintain accurate customer records and update as needed

Key facts

Other skills

  • Customer Service
  • Professionalism
  • Communication
  • Teamwork
  • Detail Oriented
  • Empathy
  • Problem Solving

About the company

Techison LLC logo

Techison LLC

IT Services & IT Consulting

Company details

IndustryIT Services & IT Consulting

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Job description

Job Title: Customer Service Representative (Remote)
Company: Techison LLC
Contract Details: Full-time, remote position (U.S. only)

About Techison LLC:
Techison LLC is a forward-thinking technology company that specializes in delivering innovative solutions to businesses. Were looking for a dedicated Customer Service Representative to join our growing team. This position is remote and open to U.S. residents only.

Position Overview:
As a Customer Service Representative, youll be responsible for addressing inquiries, resolving issues, and processing orders. Youll collaborate with the team to enhance customer satisfaction and improve service processes.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat.

  • Resolve complaints with empathy and professionalism.

  • Process orders, track deliveries, and ensure timely fulfillment.

  • Maintain accurate customer records and update as needed.

  • Collaborate with team members to improve service processes.

Qualifications:

  • High school diploma or equivalent required.

  • 2+ years of customer service experience, preferably remote.

  • Excellent communication, problem-solving, and CRM skills.

  • Ability to work independently and in a team environment.

  • Technology industry experience is a plus.

What We Offer:

  • Competitive salary and benefits.

  • Flexible schedule and opportunities for career growth.

  • Collaborative work environment.

How to Apply:
If you're a customer service professional based in the U.S. with a passion for technology, we want to hear from you! Apply today to join our team.

Equal Opportunity Employer:
Techison LLC is committed to diversity and is an equal opportunity employer. All qualified applicants will be considered regardless of race, religion, gender, or other protected status.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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