Key Facts

Remote From:

Full time

English

Hard Skills

Patient Onboarding Cerner EHR Credential Manager Digital File Management Protected Health Information Account Management Vendor Management Clinical Medicine Network Data Management Protocol Stakeholder Communications +5 more

Other Skills

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Spreadsheets
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Microsoft Excel
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Problem Reporting
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Professionalism
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Multitasking
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Time Management
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Proactivity
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Detail Oriented

Roles & Responsibilities

4+ years of experience in medical or clinical administration, preferably in ABA, autism therapy, or behavioral health settings
Strong knowledge of onboarding workflows, credentialing, or payer documentation processes
Excellent written communication skills with a professional, detail-oriented style
Experience using tools such as Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM systems

Requirements:

Support the onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts
Manage professional email communication with vendors, partners, and staff to facilitate onboarding processes
Track onboarding workflows, follow up on incomplete tasks, and ensure timelines are consistently met
Maintain and update internal spreadsheets and trackers related to onboarding and credentialing progress

Job description

Job Title: Medical Administrative Assistant (ABA / Autism Therapy Clinic)

Location: Remote
Schedule: Full-time, 9:00 AM - 5:00 PM PST

Apply here: https://operationsarmy.com/application

We're seeking a highly organized and proactive Medical Administrative Assistant with direct experience in ABA (Applied Behavior Analysis) or autism therapy clinics. This role is fully back-office and focuses on providing onboarding and administrative support for clinical teams and vendors. You'll play a key role in ensuring smooth, efficient, and compliant onboarding workflows for BCBAs and other clinical staff.

Key Responsibilities

Support the onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts.
Manage professional email communication with vendors, partners, and staff to facilitate onboarding processes.
Track onboarding workflows, follow up on incomplete tasks, and ensure timelines are consistently met.
Maintain and update internal spreadsheets and trackers related to onboarding and credentialing progress.
Submit and manage payer or credentialing documentation as needed.
Organize, store, and retrieve digital files including agreements, intake forms, and therapy-specific documents.
Ensure compliance with HIPAA and clinic-specific data management protocols.
Provide regular reports and updates to the Onboarding or Operations Lead.

Required Qualifications

4+ years of experience in medical or clinical administration, preferably in ABA, autism therapy, or behavioral health settings.
Strong knowledge of onboarding workflows, credentialing, or payer documentation processes.
Excellent written communication skills with a professional, detail-oriented style.
Demonstrated ability to manage multiple administrative tasks independently.
Experience using tools such as Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM systems.
High attention to detail and comfort handling sensitive healthcare information.