Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

ServiceStack Accounting JD Edwards EnterpriseOne Data Entry Office Management Standard Operating Procedure Asset Management Data Entry Tax Compliance Contract Management Internal Documentation Online Communication Analytics Organizational Structure Problem Management

Other Skills

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Microsoft Excel
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Analytical Skills
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Customer Service
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Microsoft Office
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Microsoft Word
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Microsoft Outlook
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Problem Solving
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Decision Making
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Non-Verbal Communication
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Multitasking
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Willingness To Learn
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Time Management
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Teamwork
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Critical Thinking
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Detail Oriented
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Prioritization
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Social Skills
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Self-Motivation
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Creativity

Roles & Responsibilities

High School Diploma/GED is required
3-5 years of office experience/data entry/customer service
Proficient with Microsoft Office applications including Excel, Word and Outlook
Experience with JD Edwards EnterpriseOne and Service Trade preferred

Requirements:

Review approved quotes returned by customers for accuracy and assess their validity
Set up new customer contracts in Service Trade based on approved quotes and assign service lines to contracts
Review repair quotes and ensure jobs are assigned to the appropriate job
Verify customers' tax status and contract details for accuracy and compliance with applicable tax regulations

Job description

This is your opportunity to start a lifelong career with unlimited opportunity. Discover the flexibility you've been searching for by taking a minute to finish our online application.

Key Responsibilities:

Review approved quotes returned by customers for accuracy, exercising discretion and judgment in assessing their validity.
Set up new customer contract in Service trade based on approved quotes.
Assign service lines to contracts as required.
Review repair quotes and ensure jobs are assigned to the appropriate job.
Verify customers tax status and contract details, ensuring accuracy and compliance with applicable tax regulations.
Assign applicable customers assets as needed for job.
Assign customers labor contract to jobs, abiding by appropriate labor allocation agreements.
Collaborate with the sales team to request required documentation as needed.
Adhere to standard operating procedures (SOPs) to ensure all data is entered both with consistency and in compliance with approved standard practices.
Other duties as assigned.

What We Are Looking For:

High School Diploma/GED is required.
An associate degree in business or supply chain is desirable.
Bachelors degree or equivalent related experience a plus.
3-5 years of office experience/data entry/customer service.
Candidate must have proficient knowledge of accounting processes.
Experience with JD Edwards Enterprise One and Service Trade preferred.
Experience in service-related industry is desired.
Proficient with Microsoft office applications including excel, word and Outlook.
Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
Strong verbal and written communication and interpersonal skills
Ability to multi-task, prioritize and manage time effectively.
Excellent written and spoken English language skills, with the ability to communicate professionally.
Strong analytical and problem-solving skills with attention to detail.
Strong organizational skills with the ability to prioritize and manage multiple competing priorities.
Strong documentation and data entry skills.
Ability and enthusiasm to learn quickly.
Self-motivated, high-energy, independent worker, and strong team member.
Ability to focus on problem resolution rather than just problem identification. Creativity and critical thinking are required.