Key Facts

Remote From:

Full time

English

Hard Skills

System Administration Python (Programming Language) Splunk Deployment Project Log Analysis Windows PowerShell Software Deployment Continuous Delivery Compliance Management Remediation Systems System Configuration Amazon Marketplace Endpoint Management MARI Triage Shift Scheduling

Other Skills

•
Analytical Thinking
•
Communication
•
Critical Thinking

Roles & Responsibilities

Experience with R/D support tools such as Kaseya and SCCM
Windows 7/10 administration and log troubleshooting
Splunk or similar log analysis experience
PoS domain experience; scripting in PowerShell or Python

Requirements:

Nightly deployment validation and monitoring of deployments using Marimba with remediation per SOPs
Support software deployments overnight and ensure endpoints install per compliance reports before store openings
Triage deployment failures, troubleshoot per SOPs, and coordinate with stores to resolve issues
Communicate issue resolutions to release and deployment teams and perform maintenance and configuration support for deployment endpoints; assist with calls to stores using AWS Connect or similar tools

Georgia IT, Inc.

About Georgia IT, Inc.

Georgia IT, Inc. provides IT Consulting for a wide range of IT services and custom build turn-key enterprise solutions. GIT specializes in improving business scalability and efficiency through BSM and SBA Solutions. GIT transforms business with service management and service automation solutions. We are BMC & HP partners. GIT Services include custom built enterprise software and customer-centric web portals, network design and implementation, remote and site-to-site VPN, network and server security assessment and setup, server and desktop virtualization, and many others. GIT also provides IT Consulting in many areas such as Disaster Recovery Planning, Enterprise Data Backup Strategy, Long Term Strategic IT Planning and Augmentation Professional Services Solutions. Professional Services Specialties: Business Process Integration, Software Integration & Development, Web portal, Networking, Remote and site-to-site VPN, Virtualization Solutions, Product Development Please contact us Hrus@georgiait.com / uthay@georgiait.com/470-798-5000 x 1010 / (732) 890-2535 direct

Founded: 2018

Company size: 51 - 200

Website LinkedIn See all jobs →

Job description

Job Title : POS Support Analyst with Kaseya Experience
Location : Remote
Position Type : Contract
US Citizen, Green Card, TN, GC EAD and H4 EAD only No Third-party agencies corp to corp.
Skills:

Experience in R/D support tools like Kaseya, SCCM
Windows 7/10 administration level for troubleshooting the logs
Splunk or similar tool to analyze the logs
Experience in Scripting languages like PowerShell/Python
PoS domain experience
Critical/Analytical thinking
Flexible to working during US night hours

Activities in Scope for Release & Deployment support Simphony 18.2 upgrade support activities

Nightly Deployment Validation North America/Canada Company owned stores
Monitoring of deployments using Marimba and perform remediation based on SOPs
Support software deployments overnight
Triage failures and verify that endpoints have successfully installed the software based on compliance report before store opening on following day
Troubleshoot deployment failure issues through SOPs with by calling the stores to resolve the issue as required
Communicate issue resolution to release and deployment teams
Perform maintenance and system configuration support for the endpoints that are part of deployment
Release/Deployment resources supports calling store using AWS Connect or any other tool to fix any ongoing release/deployment related issues