Account Manager - KPC Biotech

POSITION: Account Manager – Laboratory Services

WORK LOCATION: Remote/Field

ROLE DESCRIPTION:

KPC Biotech’s Account Manager (AM) is responsible for sales, market development, accounts maintenance, and client services for designated region in Southern California. The AM’s primary function is to actively grow KPC Biotech’s laboratory outreach business and generate sales in the medical community throughout the designated region.

REGION: Southern California, Riverside and San Bernardino Counties

RESPONSIBILITIES INCLUDE:

1. Sell clinical laboratory testing through the promotion of services to authorized health care professionals in a consistent and compliant manner.

2. Train and interact with healthcare professionals and their staff about Company’s laboratory test menu, specimen collection, logistics and billing policies.

3. Actively pre-call appointments and utilize lead generation with required per month site visits to maintain sales goals.

4. Maintain CRM of all calls and sales pipeline.

5. Act as a self-starter to foster territory growth and drive sales through up-selling of existing accounts.

6. Maintain and pursue knowledge in the associated specialized testing areas and incorporate knowledge of service offerings.

7. Performing responsive ongoing in-person and telephonic customer service required to maintain clients.

8. Participate in and comply fully with the Lab Compliance Program.

9. Analyze sales statistics to identify areas of improvement.

10. Track results and trends regularly for business forecasting and reporting.

11. Develop and execute innovative sales strategies.

12. Build and form new partnerships with potential clients.

13. Conduct client needs assessment: Conduct a formal review of each client's needs in the areas of problems and opportunities.

14. Develop new leads every month: Using cold calling, networking, and referrals, develop new solid prospects per week.

15. Lead generation should represent approximately 50 - 75% of the AM’s initial efforts and may scale back as necessary in the second and subsequent years.

16. Face-to-Face Meetings: It is expected the AM will make a minimum of 10 face-to-face meetings per week with prospective clients and onboard a minimum of 10 accounts per month.

17. Effectively manage travel logistics to maximize sales productivity.

18. Provide customer service: Conduct ongoing programs with existing customers consisting of new business opportunities.

QUALIFICATIONS:

· Must have experience in healthcare, laboratory, and/or diagnostics sales selling to medical professionals

· Minimum of 3 years of calling on provider groups (Integrated Delivery Networks, Physician Group Practices, Clinics) and C-level decision-makers in the healthcare industry

· Must have own reliable car and mobile phone to conduct business.

OFFER/COMPENSATION:

· Annual Base Salary: $70,000 - $80,000

· Monthly Car Allowance and Phone Stipend

· Eligible for annual bonus, on discretionary basis

· Reimbursement for approved business-related mileage and travel expenses

BENEFITS:

Eligible for paid time off in accordance with the Company’s policies applicable to you and you will be eligible for medical, dental, vision, Basic Life/AD&D, Supplemental Life/AD&A, and 401K in accordance with the Company’s policies applicable to you and the terms of the applicable plan documents.

LICENSED/CERTIFICATION:

Driver’s License