Key Facts

Remote From:

Egypt

Full time

English

Hard Skills

Electromechanical Engineering Support Engineering Service Layer

Other Skills

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Troubleshooting (Problem Solving)
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Communication
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Analytical Skills
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Time Management
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Customer Service
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Problem Solving

Roles & Responsibilities

Bachelor's degree in Electronics, Electrical Engineering, Mechanical Engineering or related field.
Strong knowledge of electromechanical systems and troubleshooting techniques.
Excellent problem-solving and analytical skills.
Strong communication and customer service abilities.

Requirements:

Perform customer installation, maintenance, and service calls promptly and effectively.
Diagnose and repair electromechanical equipment like ATMs and self-checkout systems within an assigned territory.
Perform maintenance, repair, and system overhauls to ensure optimal operation.
Dismantle old machines in the warehouse and test individual parts for functionality.

Job description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Job Summary

The Customer Engineer (ATM CE) is responsible for delivering high-quality technical support and maintenance services for electromechanical equipment, including ATMs and self-checkout systems. This role involves installation, repair, preventive maintenance, and system overhauls.

Job Duties

Perform customer installation, maintenance, and service calls promptly and effectively
Diagnose and repair electromechanical equipment like ATMs and self-checkout systems within an assigned territory
Perform maintenance repair and system overhauls
Dismantle old machines in the warehouse and test individual parts for functionality.

Job Requirements

Bachelor’s degree in Electronics, Electrical Engineering, Mechanical Engineering or related field.
Strong knowledge of electromechanical systems and troubleshooting techniques.
Excellent problem-solving and analytical skills.
Strong communication and customer service abilities.
Ability to work independently and manage time effectively.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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