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Retail Operations Manager

Key Facts

Remote From: 
Full time
Senior (5-10 years)
104 - 150K yearly
English

Other Skills

  • Forecasting
  • Accountability
  • Communication
  • Leadership
  • Plan Execution
  • Relationship Management
  • Problem Solving

Roles & Responsibilities

  • Bachelor's degree
  • 6+ years of experience
  • Sales experience in the consumer packaged goods (CPG) industry
  • Ability to travel 15-25%

Requirements:

  • Lead sales planning with customer teams to set goals for volume, distribution, and display opportunities; coordinate promotional plans and manage allocations to drive speed-to-shelf and in-stock performance.
  • Develop and track customer-specific KPIs (in-stock, promotions/displays, resets, speed-to-shelf) and analyze performance; communicate findings to Field Execution and incorporate learnings into future plans.
  • Lead customer-facing execution meetings and create compression selling materials to align Field Execution with retailers and FSF Leaders.
  • Coordinate service issue resolution and oversee service reporting; manage planning, post-promotional analysis, and deliver profitable volume growth with accountability for monthly, quarterly, and annual objectives.

Job description

Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover. Swanson, and V8. 

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell’s…

  • Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
  • Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
  • Campbell’s offers unlimited sick time along with paid time off and holiday pay.
  • If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
  • Giving back to the communities where our employees work and live is very important to Campbell’s.   Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
  • Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here...

We are currently seeking qualified candidates for the position of Retail Operations Manager, National Accounts. This role will be responsible for delivering profitable volume growth and providing overall management and leadership across National Customers. This individual is the key customer linkage with retail execution to drive executional excellence including, but not limited to speed to shelf, in-stock performance, display conversion and forecast attainment. 

This is a remote position supporting the East or West Areas. 

 

What you will do...

  • Sales Planning- Collaborate with customer teams to develop goals and priorities including volume, distribution, display opportunities and drive window focus. Liaison between customer teams and Retail Planning to coordinate promotional plans. Effectively & efficiently facilitate two-way communication to ensure clarity and maximize execution.  Responsible for developing and managing product allocations. Identify market specific business development opportunities to grow Campbell Snacks share.  

  • KPI Tracking/Analysis – Lead the creation of customer specific key KPI trackers (In stocks, promo /display objectives, reset execution and innovation speed-to-shelf). Update Field Execution team, identifying opportunities and facilitating feedback on performance. Analyze performance and incorporate learnings into future planning. 

  • Customer Selling – Creates compression selling materials to enable Field Execution team to drive alignment & support.  Leads customer driven, execution meetings with the FSF Leaders.  

  • Other- Coordinate service issue resolution. Lead efforts around service reporting, example Global Worx. 

  • Helps deliver significant volume growth, while maintaining continued growth in profitability 

  • Provides overall management and leadership of the planning, reporting and post promotional analysis.    

  • Provides reporting, analysis and KPI’s to hold everyone accountable to deliver the objectives set on a monthly, quarterly, and annual basis 

 

Who you will work with...

Key members of the Snacks organization.

What you bring to the table... (Must have)

Bachelor’s degree

6+ years of experience

It would be great if you have ... (Nice to have)

 Sales experience in

CPG industry

15-25% travel

 

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between 

$104,400-$150,100

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

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