Key Facts

Remote From:

Full time

69 - 85K yearly

Portuguese, Spanish, English

Hard Skills

Account Management Software Sales Business Partnering Cross-Selling Sales Management Pipeline Planning LinkedIn Sales Navigator Resource Management Customer Retention Stakeholder Communications Progress Indicator Force.Com Revenue Growth Meeting Facilitation

Other Skills

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Microsoft Office
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Active Listening
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Time Management
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Creative Problem Solving
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Telephone Skills
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Organizational Skills
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Goal-Oriented
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Verbal Communication Skills
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Social Skills
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Presentations

Roles & Responsibilities

Technical software product sales experience in the Latin America market
Bilingual in Spanish and English (Portuguese is desirable but not required)
Proficient with Salesforce.com, LinkedIn Navigator, SalesLoft and Microsoft Office tools
Excellent communication, presentation, and stakeholder-management skills for interacting with technical stakeholders

Requirements:

Own and drive customer retention and growth within the assigned territory and portfolio
Build and maintain strong relationships with key stakeholders across accounts and establish cross-department connections to enable deeper penetration of Progress products
Identify and execute revenue expansion opportunities (upsell and cross-sell) and manage a healthy pipeline to hit quarterly and yearly goals
Forecast potential downgrades or churn and proactively offset them with a growth pipeline, aligning resources to maximize value

Job description

We are Progress (Nasdaq: PRGS) - the/a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Inside Partner Account Manager and help us do what we do best: propelling business forward. This will be a remote role working out of your home office in the United States. Due to territory being handled, we need to prioritize those living in South East part of the US.

In this role, you will:

Ownership and accountability for ensuring customer retention and growth within the assigned territory and portfolio.
Manage a healthy relationship with key stakeholders among the assigned set of accounts.
Ensuring multiple connections are established per accounts from various departments and roles to enable deeper account penetration with diverse Progress products like Sitefinity & MOVEit.
Understand primary use cases, and utilization patterns & map out proper Progress resources like system engineers or partners in country.
Maintain long-term relationships by understanding customer’s business and aligning our product's current & future value-driving higher adoption & revenue
Focused effort in the identification and execution of revenue expansion opportunities within assigned accounts, by distinct upsell and cross-sell motions
Accurate forecasting of any potential downgrades or churns, and offsetting them with a growth pipeline is an important part of the role
Manage a healthy and active pipeline to achieve and exceed quarterly/yearly goals.

Your background:

Technical software product sales & Latin America market experience
Bilingual in Spanish and English. Portuguese is desirable but not required
Solid communication, listening, presentation, and meeting facilitation skills to interact with technical stakeholders
Ability to gracefully handle and address customer questions and issues on the fly and to be innovative in solving customer challenges 
Highly motivated self-starter with the ability to drive business independently
Solid working knowledge of SalesForce.com, LinkedIn Navigator, SalesLoft and Microsoft Office tools.
Excellent time management and organizational skills
Solid phone, interpersonal, and communication skills (written and verbal)
Motivation to achieve sales targets/goals & comfortable with a quota-based variable compensation

Base Salary Range: $68,850 - $85,050
This position is also eligible to participate in our commission plan. Final base compensation is determined by a number of factors, including but not limited to job-related skills, education, demonstrable experience, and allowance for future and continued salary growth. We also offer a robust benefits package, with details below.

If this sounds like you and fits your experience and career goals, we’d be happy to chat.  

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

Apply Now!

#LI-remote

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

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