Job Overview
The Finance Operations Specialist (Billing & Payroll) is responsible for keeping billing and payroll running smoothly. You will manage facility invoicing and collections follow-up, process monthly employee payroll, support contractor pay-outs (as assigned), and maintain organized finance records so leadership has reliable visibility into cash flow and receivables.
This role is ideal for someone who is detail-oriented, deadline-driven, and comfortable working with documentation and systems in a remote environment.
Key Responsibilities
Facility Billing & Accounts Receivable (Primary)
- Prepare and send invoices to healthcare facilities accurately and on schedule.
- Ensure invoices match service records (dates, trip totals, pricing, and approved adjustments).
- Maintain an Accounts Receivable (A/R) tracker and follow up on unpaid invoices consistently and professionally.
- Resolve billing questions and discrepancies by coordinating with internal operations teams.
- Keep billing records organized and audit-ready.
Payroll Processing (Monthly — Employees)
- Process monthly payroll accurately and on time.
- Maintain payroll inputs (approved pay changes, attendance/time information, reimbursements, and adjustments).
- Keep payroll records organized and confidential.
Contractor Pay-out Support (As assigned)
- Support contractor/driver pay-out processing based on company schedules and approved pay rules.
- Maintain pay-out logs and records for reporting and year-end readiness.
Reconciliations, Reporting & Finance Support
- Maintain organized finance records (spreadsheets and/or bookkeeping tools such as QuickBooks).
- Reconcile collections and pay-outs at a basic level (tracking what was invoiced, collected, and paid out).
- Provide a weekly summary to leadership: invoices sent, payments received, overdue accounts, upcoming payroll obligations, and issues needing decisions.
- Build and follow checklists/SOPs for billing, payroll, collections, and month-end routines.
What Success Looks Like
- Invoices are accurate and sent on time
- Overdue invoices are followed up consistently (A/R stays healthy)
- Monthly payroll is processed accurately and on schedule
- Records are organized, clean, and easy to audit
- Leadership has clear visibility into collections, receivables, and payroll obligations
Requirements
Required
- 2+ years of experience in billing, payroll, accounts receivable, bookkeeping, or finance operations
- Strong Excel/Google Sheets skills
- Excellent attention to detail and reliable deadline discipline
- Strong written English and professional communication
- Reliable internet connection and stable remote work setup
- Ability to work daily overlap hours with U.S. Central Time
Preferred
- QuickBooks (or similar) experience
- Experience supporting U.S.-based billing or payroll operations
- Experience handling payroll and/or contractor pay-outs
Confidentiality & Professional Standards
This role handles sensitive financial and customer-related information. Strict confidentiality, professionalism, and process discipline are required.
