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Field Application Scientist

Key Facts

Remote From: 
New Jersey (USA), New York (USA)
Full time
Senior (5-10 years)
110 - 125K yearly
English, Spanish

Other Skills

  • Microsoft Office
  • Report Writing
  • Communication
  • Ethical Standards And Conduct
  • Teamwork
  • Training And Development
  • Punctuality
  • Willingness To Learn

Roles & Responsibilities

  • B.Sc. degree or higher in Biology, Immunology or related life science discipline
  • Minimum of 5 years' experience with multi-laser and multicolor flow cytometry and cell sorting applications
  • Experience in spectral flow cytometry (desired)
  • Prior core lab or Field Application Scientist experience preferred; prior experience with Sony cell sorters and spectral analyzers preferred

Requirements:

  • Provide pre- and post-sales support for Sony Biotechnology products (in person and remote)
  • Coordinate and perform product demonstrations, training, and technical support
  • Conduct seminars, workshops and represent the company at meetings; provide reports and market intelligence as required
  • Utilize Salesforce.com for contact management and maintain internal communications; travel up to 50% may be required

Job description

Sony Biotechnology Inc., based in San Jose, California, supplies advanced flow cytometry analysis and sorting technology for use in life science research.  It markets products to private and public research institutions, pharmaceutical and biotechnology companies, and large medical centers. Over the years, Sony Biotechnology products have received numerous outstanding new product awards as well as technology awards including the Frost & Sullivan Emerging Technology award, and the Milestone Award.  To learn more: https://www.sonybiotechnology.com/us/.

POSITION SUMMARY 

Sony Biotechnology is looking for a Field Application Scientist (FAS) to join their team. The FAS is responsible for providing high-level pre-sale and post-sale support to external and internal customers on all Sony Biotechnology instruments. 

 

Location: Boston, MA  

 

JOB RESPONSIBILITIES 

  • Provide pre- and post-sales support for company products (in person and remote). 

  • Coordinate and perform product demonstrations, training, and technical support. 

  • Conduct seminars, workshops and represent the company at meetings. 

  • Meet customer requirements (responsive, schedule conscious, etc). 

  • Provide reports, marketing intelligence and information to supervisor and other company personnel as required. 

  • Utilize Salesforce.com with regularity by updating contact info, adding notes, customer information, etc. 

  • Maintain relevant internal communications to optimize business growth and customer satisfaction. 

  • Monitor and report on market and competitor activities and provide relevant reports and information. 

  • Attend training and develop relevant knowledge, techniques and skills. 

  • Up to 50% travel may be required.

  • Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above 

QUALIFICATIONS FOR POSITION 

Your qualifications and experience should include: 

  • B.Sc. degree or higher in Biology, Immunology or related life science discipline is required. 

  • Minimum of 5 years’ experience with multi-laser and multicolor flow cytometry and cell sorting applications is required. 

  • Experience in spectral flow cytometry is desired. 

  • Prior core lab or FAS experience is preferred. 

  • Prior experience with Sony cell sorters and spectral analyzers is preferred. 

  • Experienced MS Office user. 

  • Manage time, activities and expenses to optimize productivity and minimize the cost of doing business. 

  • Prior experience with Salesforce.com is a plus. 

  • A strong desire to learn new technologies, and to work with a close-knit, supportive team. 

  • All candidates must be authorized to work in the USA and be available for occasional international travel. 

 

In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology.” 

 

Benefits:   

SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.   

 

What we offer you: 

  • Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA) 

  • Employee assistance plan and comprehensive behavioral health benefits 

  • Fertility benefits, including, surrogacy, and adoption assistance programs   

  • Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children 

  • Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance 

  • Short-term & long-term disability plans   

  • Up to 12 weeks of paid parental and caregiver leave   

  • 401(k) Plan with pre-tax, Roth, and after-tax options and company match with v immediate vesting  

  • Education assistance and student loan programs    

 

Other Programs: 

  • Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs) 

  • Referral bonuses (subject to eligibility)   

  • Matching gift program   

  • A wide variety of employee business resource groups (EBRGs)   

  • Special discounts on Sony products, offered exclusively to Sony employees 

  • Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)   

 

The anticipated annual base salary for this position is $110,000 to $125,000. In addition to the annual base salary, this role has an annual bonus target of 10%. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  

 

#LI-KD1

All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.

Disability Accommodation for Applicants to Sony Corporation of America

Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at careers@sonyusa.com or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.

We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings.  We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com.  Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process.  If you have any doubts about the authenticity of a job posting or communication, please contact careers@sonyusa.com before submitting any information.

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