Bachelor's degree in a relevant field or equivalent experience
Strong analytical and problem-solving skills
Experience in customer or technical support roles
Excellent communication and collaboration abilities
Requirements:
Provide high-quality support to customers and internal users
Analyze support requests, diagnose issues, and propose solutions
Collaborate with cross-functional teams to resolve incidents and implement improvements
Identify trends in support data and contribute to process improvements
Job description
Company Description
๐๐ผ We're Nagarro.
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale โ across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!