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Senior Analyst, Support

Roles & Responsibilities

  • Bachelor's degree in a relevant field or equivalent experience
  • Strong analytical and problem-solving skills
  • Experience in customer or technical support roles
  • Excellent communication and collaboration abilities

Requirements:

  • Provide high-quality support to customers and internal users
  • Analyze support requests, diagnose issues, and propose solutions
  • Collaborate with cross-functional teams to resolve incidents and implement improvements
  • Identify trends in support data and contribute to process improvements

Job description

Company Description

๐Ÿ‘‹๐Ÿผ We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale โ€” across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

Additional Information

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