Product Development Manager - Small Groups, Latin America

ABOUT US

Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travelers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’ ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference.

OUR VALUES

• Driven by service
• An inherent passion for travel
• Commitment to our customers and to our people
• Commitment to corporate social responsibility and our 5-year sustainability strategy

POSITION SUMMARY 

We're looking for a creative, and operational and commercially astute Product Development Manager in Latin America to join our team and shape the next generation of small group adventures. This is a hands-on role for someone who understands what makes a tour truly unforgettable - someone who thrives on crafting immersive, culturally rich, and sustainable experiences that connect travelers with local people and places in a meaningful way.

You’ll be responsible for end-to-end product development across a portfolio of small group itineraries - developing experiences, building relationships with suppliers, working closely with our contracting and operations teams, training our sales and marketing teams, and balancing experience with margin and selling price.

If you love the idea of turning bold ideas into grounded, well-operated product - and you have a traveler’s spirit paired with a sharp commercial mind - we’d love to hear from you.

KEY RESPONSIBILITIES  

• Develop and refine small group itineraries that deliver on our promise of meaningful, off-the-beaten-path travel
• Identify and nurture local partnerships to deliver unique guest experiences with a sustainability mindset
• Work closely with marketing, content, contracting, and operations teams to ensure each tour is both sellable and deliverable 
• Monitor guest feedback and market trends to evolve your product portfolio in line with traveler expectations
• Contribute to costing and positioning strategies to ensure commercial success without compromising on quality
• Champion sustainability and responsible travel practices across all product decisions

 KEY INDIVIDUAL TRAITS 

• Collaborative: Builds strong relationships and works cross-functionally with a consultative, co-creative approach to influence 
• Resilience: Remains calm and effective under pressure, persistent through challenges, and driven to achieve long-term goals.  
• Service Orientation: Strives to deliver exceptional service with empathy, responsiveness, and a solutions-focused approach. 

YOUR EXPERIENCE AND EXPERTISE 

• You have experience in product development or operations for small group trips, ideally also with on-the-road experience leading groups 
• You’re a curious and thoughtful traveler who understands the difference between ticking a box and creating a memory 
• You have a sharp eye for detail but never lose sight of the bigger picture, guest experience, brand fit, and commercial viability
• You’re collaborative and confident working across functions, especially with contracting, sales, and on-the-ground delivery teams
• You understand the operational complexity of delivering immersive, flexible experiences, and can design accordingly
• You know how to develop a fantastic itinerary and have a genuine passion for cultural connection, nature, and responsible tourism
• You’ll keep the customer in mind throughout the product development journey and monitor feedback closely for continuous improvement
• You’ll have a thorough understanding of the competitor landscape, both new entrants and legacy players and will be up to date on new destination launches or product changes within this landscape
• You can build and manage strong relationships with local suppliers, DMCs and activity providers and have an existing network to tap into

TRAVEL & OTHER REQUIREMENTS

• Travel: This role requires travel across South America and occasional travel across North America.
• This role is based in Peru with preference of Cusco as the primary location although Lima would also be acceptable.

The Travel Corporation is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state, or local laws or ordinances. The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you!