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Senior Renewals Manager

Wiz

Key Facts

Remote From: 
Japan
Full time
Japanese, English

Other Skills

  • •
    Collaboration
  • •
    Communication
  • •
    Time Management
  • •
    Entrepreneurship
  • •
    Tenacity
  • •
    Proactivity
  • •
    Self-Confidence
  • •
    Cultural Sensitivity
  • •
    Relationship Building

Roles & Responsibilities

  • 3+ years of experience in a SaaS revenue organization (Sales, Customer Success, or renewals)
  • Full professional fluency in English and Japanese (written and oral)
  • Willingness to attend the Tokyo office 2 days a week
  • Proven track record of meeting or exceeding renewal quotas and strong understanding of SaaS offerings and pricing models

Requirements:

  • Run discovery calls with customers to identify business challenges and objectives to position Wiz’s products and services to achieve the customers' goals
  • Handle the quote-to-close process for renewals 120 to 90 days in advance of the renewal due date
  • Collaborate cross-functionally with Legal and Deals Desk as applicable
  • Identify at-risk renewal clients before the renewal date and escalate to appropriate team members; mitigate contraction and churn within all deals

Job description

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.  

Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. 

SUMMARY

We are looking for a Renewal Manager to support our Japan GTM team who is motivated, collaborative, and process-oriented to secure up-for-renewal dollars and mitigate renewal risks.  

 WHAT YOU’LL DO

  • Run discovery calls with customers to identify current business challenges and objectives in order to position Wiz’s products and services to achieve the customers goals.
  • Handle the quote-to-close process for renewals 120 to 90 days in advance of the renewal due date.
  • Achieve or exceed quarterly revenue goals, tied to retention, growth, and term extension of existing customer contracts.
  • Demonstrate drive and tenacity to navigate complex renewal discussions, securing renewals against various competitors or customer objections.
  • Partner with Customer Success to assess customer health and drive the appropriate renewal solution. 
  • Collaborate cross-functionally with Legal and Deals Desk as applicable. 
  • Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale.
  • Identify “at-risk” renewal clients before the renewal date and escalate to appropriate team members; mitigate contraction and churn within all deals. 
  • Develop and maintain strong relationships with our channel and alliance partners to identify and close joint opportunities.

WHAT YOU’LL BRING

  • Full professional fluency (written and verbal) in both English and Japanese.
  • Willingness to attend Tokyo office 2 days a week
  • 3+ years of experience in a SaaS revenue organization as Sales, CSM, or prior renewals team experience.
  • High level of proactivity and independence as sole renewal manager in region
  • Strong understanding of the Japanese market - business trends, partner collaboration and cultural etiquette.
  • Deep understanding of SaaS offerings and pricing models. 
  • Proven track record of success and over-achievement of renewal quota in previous positions. 
  • Familiarity with systems: Salesforce, CPQ, Customer Success Platforms (Planhat,ChurnZero), BI tools (Looker, Tableau)
  • Highly collaborative with the ability to succeed in an entrepreneurial environment. 
  • Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement.

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
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